Car good, wait time for pick-up was less so

Satisfied

For some reason, the rental price I was given was three times higher than what I had booked. I had initially booked for a bit over 240 euros, but they quoted me over 670 euros. After confirming twice, they still insisted there was no issue. It wasn't until their manager intervened that they found the mistake and apologized. They also tried to upsell me to a higher category vehicle. The same issue occurred when returning the car; they gave me a bill for 670 euros. What the hell! Are they out of their minds? Just because the economy is bad doesn't mean they can do this. Passat, Passat.

car was very nice. For a premium brand you'd expect a little more in terms of car. The alloys were very scratched. The CV joint on frontleft was clicking and the tyres were right on the limiter to change. Which you could really feel when it was raining. Aquaplaning. I recommend checking the car fully prior to taking it out of the area too far. Pick up staff was excellent. No issues. Smooth and tranparant

Always book with Hertz. Other might be cheaper but the cars will be damaged and scratched and you will be worried that you will have to pay extra at the end. No issues when you're with a reputable company like Hertz

Everything was good, there was no any problem, we got a brand new car.