取車快速

Remember to bring a printed translation document when picking up the car. I've rented multiple times before without using a translation document, and thought it would be fine this time as well. However, it turned out to be quite challenging to communicate, and in the end, I could only rent the car using my passport and driver's license.

Due to personal reasons, I couldn't pick up the car on time. Hertz did not inform me, and when I went to the store the next day, they said there were no available cars and asked me to come back in the afternoon. When I arrived in the afternoon, they gave me a downgraded car, a Corolla, and told me to go to another Hertz location to get the car I booked. The staff also insisted I buy insurance, even though I had already bought full insurance through Zuzuche.

Staff at location pickup (Rachel) and drop-off (Jennifer) were excellent. I should also compliment the other clients waiting when I picked up the vehicle ( a very collegial group). One of the benefits of a non airport location is that nobody is in such a rush to be somewhere else

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Like: Close, walking distance from Amtrak. Quick service...
Dislike: Nothing!

Like: Excellent price, easy steps to pickup & return, car was perfect for our needs.