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Wrong license plate, smoker car -- really????

Reviewed: Wed, Mar 18, 2020
About PAYLESS: 8.0 /10
TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....
About QEEQ: 10.0 /10
Compact | Nissan Versa or similar

Relevant Reviews on PAYLESS in United States

CoG&B

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Mon, Dec 23, 2019
“Excellent”
About PAYLESS: 7.7 /10
I enjoyed my rental but I had to take the first car back which was a grade lower than what was advertised. When I went back I had to show the clerk my receipt on my phone for him to give me a car that matched the purchase I made, which to him didnt make sense because it was a grade higher. The first car I took was a Jeep campus, I had to take it back because it was too noisey.
About QEEQ: 10.0 /10
Great rates, great selection

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jun 26, 2019
“Great price but too much hassle to use them again.”
About PAYLESS: 8.7 /10
Car was great. Staff was mediocre

B.Cohen

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Wed, Jun 19, 2019
“Booking was seamless, but upon arrival no shuttle showed up and nobody at office picked up phone.”
About PAYLESS: 2.0 /10
Nobody showed up with shuttle and nobody answered phone at office. Horrible service. Would not use again. Ended up having to rent alternative, on the spot at other vendor, for more.
About QEEQ: 10.0 /10

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Full Size | Ford Taurus or similar
Reviewed: Thu, Apr 25, 2019
“Very reasonable for pricing and easy to locate in Vegas airport terminal.”
About PAYLESS: 6.0 /10
The windows of the vehicle were smudged and blurry. It also smelled like smoke when we entered the vehicle.
About QEEQ: 9.0 /10

N.Riley

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Wed, Apr 10, 2019
“I felt like I got screwed over.”
About PAYLESS: 7.0 /10
I somehow was charged almost three times what I was quoted.

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