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Live chat Email us Service Code: 2672340268
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Wrong license plate, smoker car -- really????

Reviewed: Wed, Mar 18, 2020
About PAYLESS: 8.0 /10
TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....
About QEEQ: 10.0 /10
Compact | Nissan Versa or similar

Relevant Reviews on PAYLESS in United States

J.Scamurra

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Fri, Feb 21, 2020
About PAYLESS: 9.7 /10
Staff was helpful. Quick and efficient. Vehicle was clean and in good condition. Size of vehicle was smaller, then Ford Explorer 7 seater. Got a chef Equinox.
About QEEQ: 10.0 /10

A.Reed

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Tue, Jul 30, 2019
“Excessively long wait, nice car”
About PAYLESS: 8.0 /10
Picking up the car was a horrible experience with dozens of people waiting outside sitting on their luggage and a huge line winding out the door. The counter agent wasn’t overly friendly and I felt like she was trying to trick me into spending more money. The car was great and everything after getting in the car was excellent.
About QEEQ: 8.0 /10

B.Cohen

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Wed, Jun 19, 2019
“Booking was seamless, but upon arrival no shuttle showed up and nobody at office picked up phone.”
About PAYLESS: 2.0 /10
Nobody showed up with shuttle and nobody answered phone at office. Horrible service. Would not use again. Ended up having to rent alternative, on the spot at other vendor, for more.
About QEEQ: 10.0 /10

E.Aime

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, May 17, 2019
“It was a nice experience so far so good nothing serious to complain about”
About PAYLESS: 8.7 /10
Yeah everything was ok.
About QEEQ: 8.0 /10
Awesome apps keep up the good work

d.bradley

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Sun, May 12, 2019
“One of the better car rental experiences I’ve had.”
About PAYLESS: 9.7 /10
Everything went very well.
About QEEQ: 10.0 /10
I will use them again.

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