Wrong license plate, smoker car -- really????

United States

Reviewed: Wed, Mar 18, 2020

About PAYLESS: 8.0 /10

TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....

About QEEQ: 10.0 /10

PAYLESS

John F. Kennedy Intl Airport(JFK)

New York

United States

Compact | Nissan Versa or similar

3-day rental

Relevant Reviews on PAYLESS in United States

L.Karger

United States

3-day rental

Intermediate | Dodge Stratus or similar

Reviewed: Wed, Sep 11, 2019

“Ordered a car get a large van ? Gas cost and parking issues”

About PAYLESS: 6.0 /10

Check in and Check out people where rude and didn’t care that I was waiting and talking using their cell phones. Then give me a Van when I ordered Inter sadan for gas mileage but they didn’t want to provide it to me when there was 10-15 of them in the other area.

About QEEQ: 10.0 /10

Very easy to use but don’t get how to get the discounts

T.Morris

United States

14-day rental

Full Size | Ford Taurus or similar

Reviewed: Mon, Jul 29, 2019

“No show at counter”

About PAYLESS: 2.0 /10

Waited for someone to show up at the counter for 10 min - -No show. Went to a competitor and rented a car

About QEEQ: 8.0 /10

J.King

United States

3-day rental

Full Size | Ford Taurus or similar

Reviewed: Thu, Mar 28, 2019

“Nice Vehicle good price!!”

About PAYLESS: 8.3 /10

Well I suppose to get a Taurus-Ford I didn't. Then the gentlemen said I would get a newer car-Ok. But once got downstairs to get keys young lady couldn't find that car. She gave me another..

About QEEQ: 8.0 /10

R.Gutierrez

United States

3-day rental

Full Size | Ford Taurus or similar

Reviewed: Tue, Jan 29, 2019

“I book a full size sedan (per the website a Ford Taurus or similar) the gave me a Jeep renegade.”

About PAYLESS: 3.3 /10

No I need a full size car and they gave me a glorified small cross over and called it an up grade. I had to food down the seat to fit my luggage and couldn’t use the car with the whole family with all the luggage in it.

Mike S

United States

12-day rental

Intermediate | Toyota Corolla or similar

PAYLESS

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Tue, Mar 13, 2018

“Good”

About PAYLESS: 8.6 /10

Dislike: Staff tried to replace vehicle with one I was not interested in (larger less efficient van) and took awhile to provide correct one

Wrong license plate, smoker car -- really????

Relevant Reviews on PAYLESS in United States

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