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Wrong license plate, smoker car -- really????

Reviewed: Wed, Mar 18, 2020
About PAYLESS: 8.0 /10
TWO significant issues: 1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate. 2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....
About QEEQ: 10.0 /10
Compact | Nissan Versa or similar

Relevant Reviews on PAYLESS in United States

J.Bryant

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Standard SUV | Jeep Grand Cherokee or similar
Reviewed: Mon, Sep 23, 2019
About PAYLESS: 8.0 /10
It was a fairly nice car a little dirty had to wash it when I got it and vacuum it myself. But car ran good.
About QEEQ: 8.0 /10

n.patel

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Full Size Van | Ford Econoline or similar
Reviewed: Sun, Jun 23, 2019
“vehicle was given 2 hours late and i was late 1 hour and charged late fee. terrible.”
About PAYLESS: 4.0 /10
it took them two hours to find the vehicle it was given late and i was later for an hour and charged me late fee! horrible company!

Mike

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, May 1, 2019
“Terrible”
About PAYLESS: 2.0 /10
They didn’t not have a car available for me when I showed up so i ended up going with hertz
About QEEQ: 10.0 /10
Nice and easy

N.Riley

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Wed, Apr 10, 2019
“I felt like I got screwed over.”
About PAYLESS: 7.0 /10
I somehow was charged almost three times what I was quoted.

R.Gutierrez

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Full Size | Ford Taurus or similar
Reviewed: Tue, Jan 29, 2019
“I book a full size sedan (per the website a Ford Taurus or similar) the gave me a Jeep renegade.”
About PAYLESS: 3.3 /10
No I need a full size car and they gave me a glorified small cross over and called it an up grade. I had to food down the seat to fit my luggage and couldn’t use the car with the whole family with all the luggage in it.

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