Experience was satisfactory apart from lack of refund.

M.Rowe

Australia

Reviewed: Sat, Mar 28, 2020

About ACE Rental Cars: 7.3 /10

Car was very good.Ace staff were helpful. However their depots are not easy to find and quite some distance from the airport. The car was returned 5 days early because of the Corona virus and Ace was unable to provide a refund for unused days.

About QEEQ: 8.0 /10

We have not received a refund for the 5 days that the car was not used. We head no option but to return early as we had been advised to fly home to New Zealand. Could you please look into this!

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Compact | Toyota Corolla Hatchback or similar

1 days rental

Relevant Reviews on ACE Rental Cars Melbourne Airport

G.Semkuley

Australia

6-day rental

Small SUV | Nissan X-Trail or similar

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Sat, Apr 5, 2025

“Easy process, good rental experience”

About ACE Rental Cars: 10.0 /10

Check in was very easy and the counter staff very helpful. It took a bit to get thru the check-in but made sure all was good.

About QEEQ: 10.0 /10

Griselda Eddie

Australia

1 days rental

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Fri, Sep 20, 2024

About ACE Rental Cars: 8.0 /10

Fast service.

About QEEQ: 10.0 /10

J.Davis

Australia

5-day rental

Economy | Mystery car or similar

ACE Rental Cars

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Thu, Jan 19, 2023

“Painful pickup in MEL. Painful drop in SYD. Pricewatch worked and saved some money”

About ACE Rental Cars: 6.0 /10

Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.

About QEEQ: 8.0 /10

Price drop DID work. And that was a valuable benefit