I love the staff there in San Marcos,TX

The car I got turned out to be even better than a Suburban.

Hertz has many branches across the US and offers better service compared to other brands. Picking up and returning the car was very convenient, and we didn't experience any inconvenience during the pandemic.

The car broke down on the road, and we waited three to four hours for a tow truck. The tow truck only took the car and didn’t bring us to a service point to get another vehicle! This was the worst experience ever. Used Hertz twice, and both times there were problems with the car.

Had 6 car changes very poor level of service

Me and a friend booked 2 Mustangs for our American road trip, we got there early just in case. Pickup time was 11, our cars weren't ready until 12.30 so we waited about for over an hour and a half to then be given a Camaro and a Mercedes. How can you compare a Mustang to a Mercedes. Ones a 4 seater American car, the other is a 2 seater car you can find anywhere so we had trouble with our luggage space (you can only fit 1 suitcase in this car). Awful service from Hertz

Booking was fine and easy, no complaints here.