Excellent

waited over 2 hours for service at counter, only 1 member of staff working taking excess of 22 minutes per customer. Totally unacceptable.

When we got to the Advantage booth , they told us the only car they had left was a Hyundai Elantra. I had reserved a Toyota Camry. The attendant told us that this is the single car they had on the lot. WE CANNOT fit 5 people with 7 luggage into a Elantra. After waiting over an hour we had no choice but to leave with Nothing! We had to hire a Lyft to transport us from Sacramento airport to Fairfield which was over an hour away.

Like: Good mileage.
Dislike: Vehicle seemed to have some steering issues. Especially bad handling when going through small dents in the road on the freeway at highway speed. Also there was a big bulls eye in the windshield that looked like an attempt to fix it had been made. Didn't notice it until I drove off the site and immediately went back in to have it noted on my damage sheet. I wondered if I hadn't caught it would I have been charged with the damage? Also I will never rent a car in Colorado ever again due to the crappy new law that requires compensation to the rental company for each day the vehicle may be off the road if it needs repairs. One more step toward Californication of a once great state.