Huge thanks for all the support this time. I was actually hesitating about whether to go with a big rental company, but choosing CRQ turned out perfect. Our 9-day self-drive trip around Hokkaido went really smoothly, everything was reliable and lived up to our expectations, and we had no issues picking up the car with an Australian IDP!
I was really happy with this rental experience – everything went much more smoothly than I expected. The staff were friendly, patient and explained everything clearly. The line for pick-up was short and the paperwork was done quickly. Pricing was very transparent with no hidden fees or pushy add-ons, which made me feel really at ease. The Honda Fit I chose was in good condition, clean and tidy inside, and very easy to drive – perfect for getting around central Tokyo. The branch was easy to find and the return process was just as quick and simple. Overall, from booking to pick-up to drop-off, everything went smoothly and it was a genuinely pleasant rental experience. I’d definitely consider using this company again next time I’m in Tokyo, and I’d happily recommend them to friends.
The car was in great condition, staff were really friendly, and the store is right outside the JR station. The airport pick-up and drop-off service was super quick too.
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View more >Super efficient and easy to communicate with.
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