CRQ-CARRENT CAR RENTAL REVIEWS IN JAPAN

Excellent service that made my trip truly unforgettable.

Very good.

The service was excellent, and the quality of the car was very good. Highly recommend!

There is a dedicated shuttle service.

The service provided by the local staff is excellent.

This is the fourth time I've rented from this company.

The service was attentive and prompt. Great experience!

I've always rented cars from them in Japan. Their service is excellent.

This is my second time renting a car from them. The service is excellent and communication is smooth. Since I needed to take a ferry, I requested the vehicle inspection certificate, and they arranged it for me. I'm very satisfied!

This is the third time I've rented a car from this company. Their service remains thorough, attentive, and friendly. Pricing is reasonable and transparent. Due to unforeseen circumstances, I needed to request a last-minute change of vehicle model, and their staff actively coordinated the process. In the end, the switch was successfully completed.

Not bad.

The car was in good condition and very fuel-efficient. We drove to enjoy the Hakone hot springs, visited the Gotemba Outlet, and attended the Omagari Fireworks Festival. Having a driver's license in Japan is truly convenient.

The service attitude was excellent.

The car rental company offers more competitive rates compared to others, and their service and information are sufficient. Picking up the car during business hours is very convenient. The shuttle service is punctual.

High efficiency and great service, easy car pickup, no deposit required.

Great service, convenient pick-up and drop-off, new car condition, and unexpectedly equipped with electric doors.

Pretty good overall.

Satisfied

Did not get the car we had reserved. Other than that, it was fine.staff did their best to be helpful and supportive.

It worked as it is supposed to work.

This experience exceeded expectations, with none of the concerns I had before. 1. Got a free upgrade from Noah to Alphard. 2. The rental company staff delivered the car directly to the airport, eliminating the need to go to the store for processing. The process was smooth and fast, with no upselling. 3. The vehicle's condition met expectations—it was older but well-maintained and fully functional. 4. Returning the car was quick and simple—it took just 5 minutes without needing to queue.