CAR RENTAL REVIEWS ON CRQ-CARRENT AT TOKYO HANEDA AIRPORT TERMINAL 1, HND

Agreed to pick up and drop off the car at the airport exit, so no need to go to the store, very convenient

The service was excellent and prompt, convenient and efficient, but the car was a bit old.

There was a minor issue, but it was resolved smoothly.

The service provided by the local staff is excellent.

Very satisfied!

Very good

The 7-seat Toyota Alphard was shockingly old with more than 113280km on the odometer. It didn’t even have cruise control. I had never ever rented a car this old. The windshield got hit by a small stone on the highway causing a big crack, I was charged 13000 Japanese Yen for the windshield damage.

Use it frequently, works smoothly.

This is the third time I've rented a car from this company. Their service remains thorough, attentive, and friendly. Pricing is reasonable and transparent. Due to unforeseen circumstances, I needed to request a last-minute change of vehicle model, and their staff actively coordinated the process. In the end, the switch was successfully completed.

Very satisfied.

The car was in good condition and very fuel-efficient. We drove to enjoy the Hakone hot springs, visited the Gotemba Outlet, and attended the Omagari Fireworks Festival. Having a driver's license in Japan is truly convenient.

Satisfied

Very simple

Overall satisfied, friendly service, no hidden traps.

Very satisfied