CAR RENTAL REVIEWS ON ALAMO IN ALICANTE

When I arrived, there was only one staff member, and I had to wait in line for over half an hour. They told me the original automatic car was not available, so I had to take a manual car with over 130,000 kilometers on it, which was old and full of scratches. The passenger seat was filthy and stained, and it couldn't be cleaned properly. I lodged a complaint two weeks ago and still haven't received a response.

Unsatisfied, poor communication led to being overcharged and forced into added insurance. The car was in poor condition, the air conditioning couldn't be turned off, and it consumed a lot of oil.

The service was good, and the staff were very friendly. They upgraded the car since the reserved model wasn't available.

Very satisfied, efficient, and the staff were very friendly.

The car had defects that were not recorded by the rental company, so I had to rely on my own photos. When picking up the car, there was a crack at the rear, which I photographed. However, since I picked up the car at the train station and returned it at the airport, the drop-off location directly charged 1800 euros. I had to file a claim to get a refund.