KEDDY BY EUROPCAR CAR RENTAL REVIEWS IN MEXICO

The supplementary services were disappointing. The store did not provide a restroom for customers, and we were not given the car we had reserved. Instead, we received a very old Buick with a broken and heavily worn interior. When we returned the car, we had already refueled it at a gas station 2 kilometers away. However, we were not reminded about the fuel level at the time of return. After completing all the procedures, we were informed that the fuel tank was not completely full and were issued a fine of over 30 dollars. It's frustrating because we only drove 2 kilometers, and the missing fuel was negligible. The staff could have kindly reminded us before the return process was finalized, but due to the language barrier, they didn’t warn us, waiting instead until everything was settled to impose the fine.

It was okay, system registration was quite fast.

Encountered a very helpful staff member

A experiência foi positiva, tanto com relação ao site qeeq, quanto à locadora keddy. Preço muito bom e serviço fácil e rápido - muito satisfeito!

Primeira experiência muito satisfatória, pela facilidade, preços e serviços - vou recomendar!

Good.

Good service.

1. The first time I rented a car, I only drove in the city for a day and used just one bar of fuel, but they charged me $35 USD, which is ridiculously expensive. 2. The second time I rented a car, I waited 2 hours at the store and they still couldn't find my reservation. In the end, I had to extend my first reservation just to get a car—so slow and disorganized. 3. The car model was incorrect. I originally booked a Volkswagen, but both times I was only given a Toyota or a Chevrolet. This feels like intentional deception. 4. The vehicle was old, with scratches all over the body. The inspector even accused me of causing the damage, which seems deliberately unfair. Overall, this was the worst car rental experience, and I will warn all my friends about it.

The service attitude was acceptable.

El coche mejor que lo que pensaba; personal amable. Lo único que no mencionan es que necesitan una tarjeta de algún banco establecido, no aceptan de fintechs. La devolución del apartado fue rápida.

Todo bien; no hubo mayor descuento, pero tampoco sorpresas desagradables.

No cars available after the flight was delayed

Very satisfied

Very satisfied, but slightly behind most companies in the US and Canada.

Very satisfied

Very good

Overall service was okay. However, the queue for picking up the car took over an hour, very inefficient.

Very good.