CAR RENTAL REVIEWS ON DOLLAR AT DALLAS FORT WORTH AIRPORT, DFW

Helpful reminders, patient explanations.

A brief overview of the car would be helpful. I have an old car and had some problems using the ignition, radio and cruise control. The staff at pick up and drop off were friendly and helpful.

Simple, convenient, and straightforward. When the car I reserved wasn't available, they directly provided a larger vehicle.

Wait at counter was ages

Slow wait at counter. Car was abit dusty. The minivan wasn't available so I was given a 7 seater SUV. I came back 2 days later to exchange for another minivan and got a Chrysler Pacifica instead of a Toyota Sienna. So it's a 7 seater instead of a 8 seater. But still value for money!

There was almost no need to wait in line.

I inadvertently booked at the DFW airport while arriving at the DAL airport. The Love field Dollar attendant was nice / nasty. He was polite and did explain the situation but there was a sense that he didn't really care. On the other hand once I arrived at the DFW Dollar, the attendant was very reassuring, sir that happens lots of times, I just sent three people from here to DAL and ensured my return was to DAL where I was flying out of. Overall Dollar should update the systems between the sites to allow easy transfer from one to the other since flying to one airport while renting a vehicle from the other airport is a common occurrence.

Good customer support.

Very good.

Very satisfied, no upselling.

Pretty good.

Satisfied

Pretty good overall, but the car model provided wasn't ideal and consumed too much fuel.

Very satisfied!

Very satisfied

The car rental and return process went very smoothly.

Car was ok for what i had paid.

Service was good as usual

No ofrecieron mejora

Excelente todo con QEEQ

Average service

Overall, it's pretty good, but there was some waiting in line. Online check-in would make it perfect.