CAR RENTAL REVIEWS ON BUDGET AT CHARLOTTE AIRPORT, CLT

Car hadn't been cleaned inside, but we were in a rush with 2 kids desperate for bed so had to take it. Be careful with Budget's charges after return - twice they have tried to charge for fuel and after back-and-forth showing receipts they refund it.

Easy comparison and booking process.

Yes upgraded to a sports car in the end with a reasonable amount more.

Satisfactory

The staff were quite friendly and there were no extra charges.

The car was as expected. Long lines at rental counter. Very long wait to get the car.

Worked well. Didn't get any discount.

Voiture neuve et correspondant à nos attentes

指定の場所には指定の車両がなく混乱した。

No cuenta bien el Tema Del Cover

Muy amables

Good

Extremely satisfied

The overall service was quite average. There was a long line for picking up the car, but the staff couldn't process it quickly. After reaching the pickup point, I waited for more than half an hour. Finally got the car, drove to the hotel, and the next day brought three suitcases to the nearby exhibition center. As shown in the photo, the car stalled in the middle of the road on the only main lane. There was no emergency triangle. I had to manually direct traffic for an hour and a half. Called for repairs, local staff confirmed the location which took half an hour as they were not familiar with the process. After losing my temper, they finally added me on WeChat. Even after half an hour, there was no response. I had to arrange the repair myself. They called back midway, providing repair service in English late at night. After approximately one hour, the repair team finally arrived. They jump-started the car with a battery, but the engine fault warning appeared. I immediately drove the car back to return it. The reception staff assured me they wouldn't hold me responsible. I sarcastically thanked them. Despite returning the car early, they still charged the full amount. No apology was given. It was a truly miserable experience.

Waited in line for over two hours when they made an announcement that they didn't have any more cars! Very frustrating. We were lucky that we had a friend who could pick us up but others were well and truly stuck. We had to go back to the airport the next day and waited in line for an hour and a half and finally got a car.

I called qeeq during this process and they were helpful and it was reassuring that they tried their best to help me. The young lady said she would call me back with info and she did indeed.

Counter lady was very helpful, nice and profesional.

Better prices than any other site. Good customer service.

Car was brand new, excellent vehicle. Pick up took a long time - lots of customers and few staff to process the line.

Easy to use.

Very satisfied.

The service attitude was great!

the contact number for emergency kept me for long time till got the call answered and that was during the accident were involved. got worried and the police came and helped me.

liked dealing with this company especially in the USA. I will keep using it for all my travel to the USA

Budget was great. Very accommodating when I was a little late for my pick-up.

Easy pick up and drop off. Car met expectations.

I found it cheaper through easy rent cars then through the rental company.

Initial car given was not cleaned. Second car broke down. took 6 hours to provide replacement car then wrong class of car.