CAR RENTAL REVIEWS ON BUDGET IN BRUSSELS

Satisfied

It's my first time using Budget; the car condition was quite good.

Overall good. Last week they gave me a hybrid car, but not this time.

The vehicle was very new, and the overall service was great.

The overall service was good.

Very satisfied

The rental company did not inspect the car carefully, and they blamed previous scratches on me. Thankfully, I took photos and am currently appealing. Everything else was fine.

The service was excellent. I was assisted by Jay, who was very friendly. If I visit Belgium again, I would consider renting from Budget again.

Few people, fast service.

Excellent

The rental company required an international driving permit upon arrival and wouldn't rent the car without it. Finally resolved the issue by contacting the rental service's customer support.

The vehicle was downgraded, and the Polo cost over 100 euros per day on average.

The overall service was excellent, and the car was great—brand new.

Upgraded to a larger vehicle which was great

Very satisfied

Limited options for car models, the model provided was not the one reserved, the vehicle had insufficient space and felt a bit cramped.

The staff were very friendly, but there are often many customers renting cars, so sometimes you need to wait in line. The cars had several small scratches, but they were all marked with stickers by the company.

Quite satisfied.

It's okay, quite fast.

When I arrived at the store, they said they only had manual cars or electric vehicles available. The electric Fiat 600e was supposed to have a range of over 300 km, which was enough for my round trip (160 km one way). However, after driving just one way to my destination, there were only 60 km of range left. I spent 2 hours looking for a charging station and recharging the car, which cost me $60. After charging it back to 310 km, I drove 160 km for the return trip and 30 km to the airport, leaving only 30 km of range upon arriving at the airport to return the car. At the end, they charged me over 130 euros for charging fees and insurance. I rented the car for two days, and the total cost was nearly 3000 euros.