EUROPCAR CAR RENTAL REVIEWS IN AUSTRIA

Got an upgrade from a VW Golf to a Mercedes C Class. Very pleased and satisfied with the service.

Consistently excellent service.

We have initial hiccup as we realize that our luggages are not able to fit into the Volkswagen touran and subsequently chosen to upgraded to a bigger car Volkswagen sharan with a reasonable additional fee. the staff of europcar is helpful. Thanks

You guys are responsive whenever I have questions, thanks for that!

The Europcar staff provided excellent service. My English is not very good, but the staff used gestures while explaining and wrote down the key information. They asked me repeatedly if I understood or needed further translation.

The service attitude is great.

Easy pick-up and drop-off process

No instructions for drop off and no signs regarding such so spent some time driving around trying to find locations.

The vehicle condition and service were excellent.

Very satisfied! The staff were very friendly and provided detailed explanations.

There was no queue when picking up the car, and the process was very smooth.

They provided a brand-new Mercedes-Benz C-Class wagon, which was a diesel version. It had strong power and remained incredibly stable even at 160 km/h on the highway. After signing the contract at the counter, I got the key and picked up the car myself from the nearby underground parking lot, which was very convenient. The vehicle already had all highway toll passes, so no need to pay tolls myself. Returning the car was just as simple, in the same parking lot, with a full tank.

Thanks for the upgrade

Satisfied

The staff were friendly and professional.

the people were very nice in explaining the process of international boarders and getting the appropriate paperwork

No comments

The wait on the counter to pick the car was very long. The lady who served us was very helpful and professional.

Convenient, good quality

Very satisfied