I received a different model from the one I booked, and the staff were unkind and paid 68 euros without any prior explanation. I thought I didn't have to pay for another insurance because I had axa comprehensive insurance beforehand, but I found out later when I saw the receipt why I paid for it. Can qeeq solve this or clearly let me know why?
Apart from the store being a bit remote, the service was excellent. I opted for full insurance, and there was no car inspection during pickup and return. Extremely smooth experience!
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