The car rental service was exceptional. Even though I couldn't understand what they were saying, I could feel their patience while they explained things to us. Just for that, it's a full score.
The car is quite new and overall pretty good. However, they charged an extra 300 euros as a deposit. When I returned the car on the 16th, they said it would be refunded to my card within 3 days, but it's the 22nd today and I still haven't received it! Please help verify and respond.
The car was new, with only 6000 kilometers on it. It still had that new car smell. European cars might be different from cars back home; you need to press the accelerator harder, otherwise, the flow is very severe. Everything else was good, and returning the car was also very easy.
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