CAR RENTAL REVIEWS ON SICILY BY CAR AT PALERMO AIRPORT, PMO

Very satisfied.

The pickup and return processes are very efficient. The credit card deposit was refunded within minutes after returning the car. The only minor issue was at the airport pickup location, where the store indicated queuing was required, but after taking a number, no one actually called the numbers. The staff were busy looking at their phones, and I only found out there was no need to queue after asking proactively.

The car rental company is pretty good with no major issues.

The car was nearly new. The staff was professional and courteous. Pick-up and drop of was relatively quick. On drop-off a thorough inspection of car was conducted by the staff for any damage to the vehicle.

Friendly staff and easy process. A little unclear on where to find our car and also how to enter the return rental car area, but in all, a great experiences.

Wonderful company who was easy to reach when our flight was delayed and they let the rental car company know.

Satisfied

The company staff was very friendly. The car was in good condition. The return process was simple.

Very good.

The car was quite damage and I was not very happy considering that I needed it for a wedding. Also I had a warning light about "changing the oil immediately" not ideal when We were going around Sicily. The wipes were terrible and they were not cleaning the screen at all. At some point I had to stop and buy some cloths and window cleaner because with the sun I was not able to see. The roof was playing up and in various time it stayed open.

Great platform, shame that our car was not that good.

Satisfied, no excessive upselling.

Satisfied

This was my first time renting a car abroad, and the experience was fantastic. The car was very new, with less than 7000 kilometers driven. It was a hybrid with great power, easily handling the slopes of Taormina, and even had a hill descent control feature. Quite easy to operate.

Satisfied

The desired car model was unavailable, but they provided a new car instead, which was quite nice.

This company is the busiest car rental service at Palermo Airport due to the longest queues.

We waited for more then an hour to pick up our car and the then the desk staff were grumpy and made me feel that I was making a big mistake not taking out their insurance. They told me that my own insurance wasn’t good enough and that I would definitely be paying some money to them by the end of my trip. They told me ‘good luck driving here’.

Very satisfied