PALERMO AIRPORT CAR RENTAL REVIEWS

Satisfied.

The pickup and return processes are very efficient. The credit card deposit was refunded within minutes after returning the car. The only minor issue was at the airport pickup location, where the store indicated queuing was required, but after taking a number, no one actually called the numbers. The staff were busy looking at their phones, and I only found out there was no need to queue after asking proactively.

The company's service is excellent, and the process is straightforward.

Very satisfied

It's okay.

Very good.

Very satisfied.

Excellent

Great experience! I rented a Volkswagen UP but was given a Toyota Yaris instead. It was very easy to drive and fuel-efficient.

I heard that they'll give you a hard time if you don't buy their insurance, so considering the road conditions in Sicily, I ended up getting the cheaper option. Everything went smoothly, and I even received the deposit refund notification while still at the airport.

Queueing for a ticket took one and a half hours. Ended up with an Audi Q2 without any extra charges. Purchased full insurance from the rental company, which was quite expensive—420 euros for 7 days.

This was my first time renting a car abroad, and the experience was fantastic. The car was very new, with less than 7000 kilometers driven. It was a hybrid with great power, easily handling the slopes of Taormina, and even had a hill descent control feature. Quite easy to operate.

Quite satisfactory.

Satisfied

Fast and excellent service.

Very satisfied

The desired car model was unavailable, but they provided a new car instead, which was quite nice.

Very satisfied