1) The counter staff was very friendly and helpful.
2) The release of the deposit was immediate!
3) We booked full to full fuel tank, however it was then level to level (which I usually avoid), even though accaptable.
4) The pickup instructions were incorrect. Instructions said exit 8, while it was actually 3. The info on the pickup van was also incorrect, however we managed to get there.
I would use this company again when in Milan. Overall good and happy with the service.
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