MILAN CAR RENTAL REVIEWS

The car was handed over promptly as scheduled.

We picked up the car near Gate 17 in the departure hall. It was a yellow car and very easy to spot. I made a phone call, but it was in Italian, which I couldn't understand. Fortunately, the yellow car arrived quickly, and we only waited for 10 minutes. During pickup, they tried to sell us insurance, but I declined, and there was no issue. The car was very clean and worked perfectly. We had booked a Ford, but were given a Citroën instead.

This rental company did not clearly mention the one-way rental fee.

The staff were alright, different people have different attitudes. Overall, not bad.

Very professional, everything was satisfactory!

Satisfied

There were quite a lot of people during peak hours when picking up the car, but overall everything was orderly. Returning the car was very quick; they just checked the fuel charges and whether there were any damages. After signing, it was done. The expected deposit of 500 will be refunded around 7 days. I was upgraded to a larger car, but honestly, the roads in Italy, especially in the mountains and along the coast, are very narrow. A compact car feels more convenient in such situations! Recommended.

We opted for full insurance at the location. The staff communicated in a mix of Italian and English, which was a bit confusing to understand, but overall, the service was decent and went smoothly.

The process of picking up and returning the car is very efficient.

Very good and convenient.

Very satisfied

The car condition this time was excellent—clean, tidy, and odor-free. The dashboard indicated a full tank, making pick-up and drop-off extremely convenient. The staff was efficient, completing the handover process in just 15 minutes. The vehicle's performance was great, with highly responsive navigation and rearview camera. Driving through the Dolomites for six days was effortless! Highly recommended, and I will choose this company again next time.

Purchased full insurance offline, handed over the car keys and left. Very hassle-free.

The process was handled quite quickly.

The car pickup location and the store in Milan are in two different places, quite far apart! Carrying luggage and walking was exhausting; it took at least half an hour.

Very satisfied.

Overall, it was pretty good. No excessive upselling, and the return process was smooth with no extra charges.

The rental car company's staff were very friendly, highly skilled, and efficient. However, the car I received had a three-cylinder engine with low power. It was slow to accelerate on the highway and nearly stalled on inclines, which was a bit nerve-wracking.

Returning the car was exceptionally quick and efficient.

Overall, quite satisfactory.