CAR RENTAL REVIEWS ON ENTERPRISE IN AVIGNON

Very satisfied

Usually, it's best to pick up the car at the scheduled time.

The service at the return location was mediocre. The first time I drove around and couldn't find it, the second time I went to ask at the service desk, and the staff was visibly unhappy.

Very satisfied, the rental company helped arrange the pickup location near the train station.

Satisfactory

Very satisfied with the overall service. The queue time was short, they gave us an almost brand new Citroën C4, and there was no pressure to buy insurance. Both the pickup and drop-off processes were very efficient.

Like: The staff who showed us to our car was very patient and explained the features of our car very thoroughly. Great service!
Dislike: Nothing.

Fast car rental process, no upselling.

Satisfied

Convenient and fast

Satisfactory

Long story I won't bore you with but another rental agency reneged on a booking at 10am on a Saturday morning out in the sticks in Avignon leaving me with 2 hours max to arrange another booking and get to the new location. Enterprise not only took the booking instantly but even shuffled their existing bookings around to give me the smaller van I needed. Not super cheap but in the circumstances worth every penny. Thanks team, you saved the cycling holiday of 3 people.

It was quick in an emergency.

The process for picking up and returning the car was simple and fast.

Happy with the car. Picking up was a bit slow but this was because the car turned up late from the previous customer. Only thing I wasn't totally happy with was while checking the car before driving away I was asked again about what insurance I'd taken out. I thought I'd sorted that at the desk not to be questioned in the car park.

All fine, only issues I had was because of my lack of computer knowledge

Very satisfied, the French staff was very patient.

We received a free upgrade to a newer car. The vehicle was in great condition, and returning it was incredibly easy and straightforward. Although there was a language barrier, the staff was very friendly and patient. Everything went smoothly!

The car pickup was smooth and the customer service was very responsible.

Very satisfied, both pick-up and drop-off were very convenient. They upgraded our car for free because we had a lot of luggage.

Very satisfied! The staff provided detailed instructions during pickup, clearly pointed out existing scratches on the car, and explained the liability waiver.