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Last updated on: April 29, 2025
US$ 46/day
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16 Rental Locations
Pickup
After arriving at New Chitose Airport and collecting your luggage, please contact us. According to your flight information, we will go to the meeting place and guide you to the store by shuttle bus, which is about 10 minutes from the airport to the store. Contact number：0123-22-4040 / 080-8299-4040 LINE : @ihs4331b； Whatapps: +81 90 1521 4040 / +81 80 8299-4040 新千歳空港にご到着されましたら、TEL:0123-22-4040までお電話ください。お電話頂いてから約10分ほどでお迎えに上がります。 ※空港内にレンタカーカウンターはございませんので、到着されましたら必ず当店までお電話下さい。 ※最終送迎受付は17:30迄となります。17:30を過ぎてからの送迎は承れませんのでご了承下さいませ。 Wechat : carrentalhokkaido / carrentalniseko
Telephone
+81123224040 / +819015214040
9/10 Excellent
800+ ratings, 5 reviews
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Closed
Pickup
We provide a free shuttle bus service. After picking up your luggage, please contact us and our staff will take you to our store (about 10 minutes by car). The store has a rest area and handles the pick-up procedures. After placing an order, you can add the following contact information: WhatsApp: +81 70-8473-3743, LINE ID: bekobe-hkd, Kakao ID: BEKOBE-HKD, WeChat: BEKOBE6. Please abide by the appointed time. If you are late more than 30 minutes, a waiting fee of 1,500 JPY/hour will be charged. If you don’t pick up the car within 2 hours, it will be treated as a no-show.
Telephone
81 07085658898 / 86 18504226950
8.8/10 Very good
800+ ratings, 2 reviews
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Closed
Pickup
The service is provided by Europcar's partner, Times. After completing the paperwork at the car rental counter on the first floor of the domestic terminal, we will offer a shuttle service to the store, which takes approximately 15 minutes. Please note that during peak travel seasons and major holidays, the airport, the store, and surrounding roads may be heavily congested, potentially requiring more time than usual.
Telephone
+81123458756
8.8/10 Very good
600+ ratings, 1 reviews
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Closed
Pickup
The location is located outside the airport, please take the shuttle bus to the location to check in.
Telephone
+815017218873 / +81123492278
8.8/10 Very good
600+ ratings, 1 reviews
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Closed
Pickup
Please visit the Avis Budget Rent a Car counter on the 1st floor of domestic terminal when you arrive at domestic terminal. Please visit the Avis Budget Rent a Car counter on the 1st floor of International terminal when you arrive at International terminal. Our shuttle bus will take you to our location (approx.15 min) The bus stops at a temporary bus terminal from 9:00 to 18:00 in the middle of July to the end of September. The bus goes to only between aiport and the counter.
Telephone
+8105017218873
8.7/10 Very good
400+ ratings, 1 reviews
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Closed
Pickup
Please go to the car rental counter on the first floor of the International Terminal and take the shuttle bus to the rental location. It takes around 10-15 minutes from the bus stop to the off-site pick-up location. Please note that it may take longer to get there during busy hours or peak season. If there are no staff members at the counter, please use the phone on the counter to contact the location.
Telephone
+810123458756
8.6/10 Very good
300+ ratings, 1 reviews
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Closed
Telephone
+81123242525
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Please proceed to Information counter of International Terminal or car rental counter on the arrival floor of Domestic Terminal. The rental office will provide a free shuttle service to it. (about 10 minutes drive)
Telephone
81-0123260919
8.5/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
Serviced by Toyota rent a car. Domestic arrival: Please go to the POPLAR receiption counter at 1F of Domestic Terminal to arrange courtesy bus to our office. International arrival: Please go to the POPLAR receiption counter at 1F of International Terminal to arrange courtesy bus to our office.
Telephone
+81123230100
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Pick-up - Please proceed to Information counter of International Terminal or car rental counter on the arrival floor of Domestic Terminal. We will provide a free shuttle service to the rental office. (about 10 minutes drive) Return - Please return your rental vehicle to the rental office. Then, we will provide a free shuttle service to New Chitose Airport. No departures or returns are allowed inside the airport terminal. We do not accept reservations for flights outside of business hours.
Telephone
+815017122970
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Pick-up - Please proceed to Information counter of International Terminal or car rental counter on the arrival floor of Domestic Terminal. We will provide a free shuttle service to the rental office. (about 10 minutes drive) Return - Please return your rental vehicle to the rental office. Then, we will provide a free shuttle service to New Chitose Airport. No departures or returns are allowed inside the airport terminal. We do not accept reservations for flights outside of business hours.
Telephone
+815017122970
8.5/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
Upon arrival, please take the elevator to the Ground Floor (G/F) and locate the Avis counter. If a staff member is present, they will assist you in arranging the shuttle service. If no staff is available, please use the hotline at the counter to contact for a free shuttle.
Telephone
+815017218873
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Please go to the car rental reception counter and the staff will send you to the store. If out of business time,please contact to the store.
Telephone
+81123408887 / +81123218558
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Pick-up - Please proceed to Information counter of International Terminal or car rental counter on the arrival floor of Domestic Terminal. We will provide a free shuttle service to the rental office. (about 10 minutes drive) Return - Please return your rental vehicle to the rental office. Then, we will provide a free shuttle service to New Chitose Airport. No departures or returns are allowed inside the airport terminal. We do not accept reservations for flights outside of business hours.
Telephone
+815017122970
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Telephone
+81123458756
8.5/10 Very good
200+ ratings, 0 reviews
View details
Closed
Pickup
Please kindly contact us after getting your luggage, and here is our contact number +81 0123-22-4040. We will send our shuttle bus to the airport to pick you up, it will arrive around 10 mins. Please head to the meeting place according to your flight. * A passport & driver's license & International Driving Permit(IDP) are needed to be present when pickup, If you are an international renter. WhatsApp： +81 90-1521-4040 / WeChat： 81 90-1521-4040 / LINE: @jhs4331b / phone number：（+81）0123 22 4040 The shuttle service time is 9:00-17:30 All drivers will need to provide a valid driving license in their name. For international renters, you need to bring: Domestic License + International Driving Permit (issued by a State party to the 1949 Geneva) Note: Please provide Passport & driver's license & official Japanese translation if you come from Taiwan, Switzerland, Germany, France, Belgium, Estonia, Morocco, Slovakia.
Telephone
+81123224040 / +819015214040
Be Kobe
10.0/10
Car Rental Hokkaido
8.6/10
Times
8.5/10
AVIS
7.0/10
WorldNet
9.5/10
Hertz
8.0/10
Europcar
8.6/10
Nissan
8.8/10
Budget
8.8/10
Niconico Rent A Car
6.1/10
Alamo
10.0/10
Orix
9.6/10
YESAWAY
6.0/10
KARAOKE RENT A CAR
10.0/10
samurai
9.4/10
NIPPON
9.5/10
JR
9.3/10
Hondarent
8.4/10
Reviewed: March 15, 2025
Be Kobe was a pleasure to deal with. When we were at the airport they notified us of the pick-up location and they were right on time. The van was just what we needed. Drop off was quick and easy as well.
Reviewed: February 22, 2025
On drop off I forgot my gloves in the car and I was already back at the airport when I noticed. The staff organized to have the gloves delivered to me within half an hour of my drop off at the airport. Very impressive!!
Reviewed: April 9, 2025
The pick-up and drop-off service is convenient overall. Next time I visit Hokkaido, I’ll rent from this company again.
Reviewed: April 2, 2025
We got confusing advice on how to precede through the highway toll lanes. Wound up figuring it out by trial and error. The error was stressful!
Reviewed: February 2, 2025
Overall service was satisfactory, but the only drawback was the shuttle bus after returning the car dropped us off at the domestic terminal, which required a long walk. The driver clearly knew we were international tourists and could have dropped us off at the international terminal but didn't even ask, which felt somewhat intentional. By the way, our family of four were the only passengers in the vehicle.
Reviewed: August 27, 2024
It was okay. I forgot to bring my passport, so I asked my friend to bring it for me. Since I was in a hurry, I requested the store to let me complete the required forms, payment, and inspection in advance, so that I could pick up the car immediately when my passport arrived. However, the store firmly refused, not allowing even the filling of forms or payment. After waiting for an hour, once the passport arrived, they slowly brought out the forms one by one, explained everything at a slow pace, and played a video for me to watch. The entire process took almost fifteen minutes, which I found quite frustrating.
Reviewed: December 30, 2024
Very good, the car is very new and it's a four-wheel drive. Four-wheel drive is essential in icy and snowy conditions.
Reviewed: December 18, 2024
Very good, excellent service. The staff speaks English.
Reviewed: May 25, 2024
Average experience. I had purchased insurance through the rental platform but they claimed they could not find it at the pickup location. After showing them my insurance document, they seemed a bit unhappy.
Reviewed: October 23, 2024
Very good, just needs improvement in English language skills.
Reviewed: September 7, 2024
Excellent service, got a free upgrade. Will choose them again next time.
Reviewed: June 18, 2019
The car was not good. Dirty. Not cleaned outside for rental. The front window rain blade was too old that the plastic would not effectively wripped off the rain.
Reviewed: October 10, 2024
Nissan Note was very new and it comes with 4-wheel drive!
Reviewed: July 14, 2024
Everything is good, they insisted to check the petrol receipt at the return station.
Reviewed: March 6, 2024
I wanted to get ETC card and Hokkaido Pass, but the communication was not so smoothly gone through. However, overall, it was a pleasant business with them.
Reviewed: December 24, 2023
Easy pick up and check in process. The shuttle is super easy to use at New Chitose Airport to the car rental location!
Reviewed: August 23, 2019
The staff explained everything in detail and had a good attitude. The only issue was having to back up a few kilometers to the rental location, which was unexpected.
Reviewed: July 29, 2024
Renting the car was easy, but returning it was difficult.
Reviewed: December 24, 2023
The cars are not at airport and we had to take shuttle bus for 15 mins. Waiting time for shuttle meant that total 30 mins was spent getting to counter and keys
Reviewed: July 6, 2018
Like: Very helpful
Dislike: Confusing about insurance, not sure if they understood l had insurance covering excess
Reviewed: September 8, 2017
You only need a driver's license issued by a contracting country of the 1949 Geneva Convention and an IDP. The passport doesn't need to be issued by the same country.
Reviewed: December 16, 2023
Apart from one staff member in a red uniform whose lack of smile and stiff conversation made me somewhat dissatisfied, the other employees were very friendly and had a good sense of service. Moreover, the car I received was different from the one I booked, and the store didn’t explain this when I picked up the car. It wasn’t until I returned the car and inquired that the staff said it was because the original model didn't have snow tires, so they replaced it with one that did. I bought insurance at the store, but when I called to discuss return details, the staff initially claimed we hadn’t purchased any insurance. It wasn't until I insisted she check carefully that she realized we had full coverage. This is my experience feedback.
Reviewed: February 17, 2020
The people where super efficient and friendly. I will definitely recommend them to others and will use them again
Reviewed: February 3, 2020
Atencion excelente y un trato muy bueno y amable
Reviewed: November 22, 2019
Car and staff were good and friendly. Good thing i booked and got a 4wd prius as i believe that is super helpful to drive in snow (without ice chain on wheels). Car infotaiment wasnt friendly. Ended up without music most of the time and only occasional radio every now amd then in the city
Reviewed: September 26, 2019
We had a great experience with the vendor and I recommend them.
Reviewed: September 9, 2019
Staff was helpful. Didn't take long for the whole pick up process. Free GPS, ETC rental and even a tank of gas! Excellent value for money!
Reviewed: February 25, 2019
We arrived in Sapporo very late, but the staff was very professional.
Reviewed: December 29, 2019
Although there were some language barriers, we were able to understand each other. The staff was very friendly and even gave me a ride to the JR station after I returned the car.
Reviewed: September 22, 2019
Smooth shuttle service to pick up location from the airport. Excellent customer service.
Reviewed: September 22, 2019
Need to make prior reservation for renting of ETC card (Hokkaido Expressway Pass).
Reviewed: June 27, 2019
It is better if there is a new car or not too aged car to be offered, since this time they had reserved a car which is run over 20k km already. But the staff in Japan service is good and polite, just the location of car pick up and drop off in Sapporo seems too far away from Airport.
Reviewed: April 25, 2019
I use Google Map instead of the car gps, not so user friendly for me. Remember to mark your location when you pickup the car.
Reviewed: April 23, 2019
The Honda rental car company should update the new address on the webpage. It took me times on finding the exact location for returning the rental car.
It takes up 40% of all car rentals. Top selected car types are: Small, Van, and Large.
* Based on all bookings from New Chitose Airport (CTS) for the last 30 days.
Lowest rental rates at the New Chitose Airport (CTS) is USD 37.44 on average, and can go up to USD 114.38 at the busiest . Use this conclusion to schedule your trip to your best interest.
In contrast, Sunday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the New Chitose Airport (CTS).
* Based on the scheduled pickup time of all bookings from New Chitose Airport (CTS).
Most customers book a rental car from New Chitose Airport(CTS) for 8 days, showing a long-term journey is quite a choice if you ride from New Chitose Airport(CTS)! Besides, you can get as lowest as an average of 66.37 per day.
On average, Basic Protection costs USD 60.43 per day for Small, USD 115.08 for Van and USD 102.65 for Large.
Do You Know?
No.1 Source Country
Customers from Australia choose New Chitose Airport(CTS) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from Australia prefer more spacious car models like and Mitsubishi Delica.
Quite a Planner
South Korea renters like to plan much more ahead, they usually make the online booking 105 days before pickup from the New Chitose Airport (CTS).
9/10 Excellent
1000+ ratings, 7 reviews
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