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Last updated on: November 6, 2025
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24Rental Locations
8Airport Locations
Map View of Car Rental Locations in Indianapolis
Thrifty
9.2/10
Dollar
10.0/10
Hertz
6.0/10
Budget
8.3/10
Enterprise
10.0/10
Alamo
9.7/10
AIRPORT VAN RENTAL
6.5/10
PAYLESS
7.9/10
Reviewed: May 25, 2025
The original car had a motor oil fault indicator, and they upgraded us directly to a Toyota RAV4.
Reviewed: September 30, 2024
Very quick, both picking up and returning the car were very easy.
Reviewed: May 3, 2018
Like: Staff was great! Everything was quick and easy! Car was great!
Reviewed: August 6, 2019
Car was not Fusion. Substituted mid Suv . Worked out fine. Never got final bill. Believe amt charged was notbsamevas reservation made w Easy.
Reviewed: August 20, 2024
The service was excellent, and the staff were very friendly.
Reviewed: February 22, 2024
The process is very simple, and the service is excellent.
Reviewed: August 30, 2018
Picking up the car at Indianapolis Airport was very smooth, and the service was great!
Reviewed: July 6, 2018
Dislike: I didn't realize I was renting it for a week, wouldn't rush back from trip
Reviewed: October 8, 2016
After getting off the plane, I followed the signs directly to the car rental counter to complete the paperwork. Then, I went to the garage with the rental slip, found an attendant, and drove away. The whole process was simple and quick. Returning the car was equally easy: drive to the garage, someone takes the car, checks it, and gives me a receipt.
Reviewed: November 12, 2015
The rental company's service and attitude were excellent, no complaints.
Reviewed: September 10, 2019
The van was dirty inside and out. Then they tried to pin a crack in the windshield that was there when we picked the van up.
Reviewed: April 16, 2018
Like: It was the best and easiest car rental I’ve ever had they were friendly and worked with me when I was running late for pick up. Very responsible and respectful. Thanks I will be renting from here if I need anything else in the Indianapolis area!
Reviewed: July 10, 2019
The car wreaked of smoke. I tried to return it for something else and was advised Payless doesn’t guarantee non-smoking cars. What? I had this car for a week traveling to and from my daughters volleyball tournament all week. This meant my family would have to inhale this second hand smoke all week long. Your company name should be Careless not Payless because I ended up paying more for a roomier car when other agencies offer roomier cars within the same class. And of course Carelss again for your substandard, second-class and negligent service to customers who do not smoke. Unacceptable!
Reviewed: May 3, 2019
We reserved a full size car and when we went to pick it up, the car that we were told when booking, we were told that the cars had been reclassified and it was now in the next size up so we were given a smaller car. We almost didn’t get all of our luggage in the trunk.
Reviewed: September 6, 2018
Like: the color of the car, Was comfortable, gas mileage was good
Dislike: my bad, I drive a pickup in the Colorado Mtns. driving a small car in the city freaks me out. I almost reserved a pickup. Everything on your part was great
