Enterprise, Frankfurt Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Enterprise - Frankfurt Airport Information, Car Rental Instructions & Policies

Address

FLUGHAFEN TERMINAL 1-3, MIETWAGENZENTRUM, FRANKFURT AM MAIN, HE, 60549, DE

Telephone

+496969715290

Pick-up Instructions

The Enterprise - Frankfurt Airport car rental location is in terminal

You can walk to the counter of Enterprise - Frankfurt Airport car rental.

Upon arrival at Terminal 1, follow signs to the Car Rental Centre. For arrivals into Terminal 2, exit arrivals and we are located directly outside arrivals on the right-hand side. For arrivals into Terminal 3 arriving before May 18th, please proceed to Terminal 2 by following the directions below. ** Starting May 19th for arrivals into Terminal 2 - please proceed to Terminal 3 by following the directions below ** Via Shuttle Bus:The free yellow shuttle buses are a convenient way to travel between terminals. The stops are located in front of Terminals 1 and 2 and at the P36 bus parking lot for long-distance buses.Departure: every 5-10 minutes Via SkyLine-BahnIf you are transferring between areas A, B, C, or Z (Terminal 1) and areas D or E (Terminal 2), follow the signs to the free SkyLine train:Departures: every 2-3 minutes

Drop-off Instructions

Please return the car to terminal 1. Please follow rental car return sign near the parking lot and follow the instructions and drive the car to the corresponding parking lot for dropping off the car, then walk back to the airport.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:30 -23:00	06:30 -23:00	06:30 -23:00	06:30 -23:00	06:30 -23:00	06:30 -23:00	06:30 -23:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	100% of the rental car rate plus EUR 250	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

Debit card accepted: Visa, Master, Visa Electron, AMEX

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 29.9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Andorra Austria Belgium Denmark Finland France Gibraltar United Kingdom Ireland Show More Andorra Austria Belgium Denmark Finland France Gibraltar United Kingdom Ireland Liechtenstein Luxembourg Monaco Netherlands Norway Portugal Sweden Switzerland Spain Italy Croatia Vatican City State The Republic of San Marino Poland Slovakia Slovenia Czech Republic Hungary	EUR 6.24 per day

Vehicles of the brands Audi,BMW,Mercedes，VW, Land Rover, Jaguar and luxury Elite ElectricVehicles cannot be rented for cross border travels to Southern Italy. Airport & Rail locations 6.24EUR per day. All other locations 5.00EUR per day. Maximum charge is 10 days. Prices include taxes and fees.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 0 for Peugeot Traveller 9 Seats,

EUR 1150 for Ford Taurus,

EUR 1150 for Chery Tiggo 8 Pro Or Similar,

EUR 950 for Renault Clio,

EUR 900 for Peugeot 308,

EUR 1150 for Porsche Macan,

EUR 950-1150 for Jeep Avenger,Ford Focus,Nissan Rogue,Mn - Large Suv,

EUR 1150 for Toyota Camry Hybrid,Ford Taurus,Fiat Egea,Ford Expedition,Toyota Prado,Peugeot Traveller 9 Seats,Toyota Proace City Verso,Volkswagen Arteon Shooting Break,Bmw 3 Series,Mercedes Benz Vito,Citroen Spacetourer,Vw Caravelle,Opel Crossland Or Similar,Audi A6,Mercedes Eqc,Porsche Macan,Volvo V60 Or Similar,Audi A6,

EUR 2500 for Polestar 2,

EUR 950 for Hyundai Ioniq,Jeep Avenger,Vauxhall Astra,Ford Focus,Volkswagen Taos,Jeep Renegade,Opel Astra,Peugeot 308,Hyundai I30,Ford Focus Or Similar-diesel,Mercedes A-class,Opel Corsa,Renault Clio,Gwm Haval H6,Skoda Octavia,E Peugeot 408,Volkswagen Id.4,Renault Arkana 5 Doors Hybrid,Nissan Rogue,Mn - Large Suv,Skoda Kodiaq 7 Seats,Vw Caddy Maxi 7 Seats,Seat Leon Sw Or Similar,Ford Mondeo,Seat Mi,Renault Twingo,Mercedes-benz B-class Aut,Kia Optima,Aiways U5,Volkswagen Tiguan Aut,Suzuki Vitara,Vw Touran 7 Seater,Peugeot 5008,F3 Vw Passat,Peugeot 508,Mystery Car,

EUR 1150-1500 for Wildtrack,Renault Kangoo,Iveco Daily 20mâ³,Mercedes Sprinter,Iveco Daily,Vauxhall Vivaro 5.8mâ³,

EUR 1250 for Opel Combo,Toyota Camry Hybrid,Ford Taurus,Fiat Egea,Mustang Mach E,Ford Expedition,Toyota Prado,Peugeot Traveller 9 Seats,Toyota Proace City Verso,Volkswagen Arteon Shooting Break,Bmw 3 Series,Mercedes Benz Vito,Renault Kangoo,Citroen Spacetourer,Vw Caravelle,Audi A6 E-tron,Opel Crossland Or Similar,Audi A6,Mercedes Eqc,Porsche Macan,Volvo V60 Or Similar,Audi A6,Vw Touran 7 Seater,Peugeot 5008,Polestar 2,

EUR 1050 for Citroen C4,Hyundai Ioniq,Jeep Avenger,Vauxhall Astra,Ford Focus,Mg 4,Volkswagen Taos,Jeep Renegade,Opel Astra,Peugeot 308,Hyundai I30,Ford Focus Or Similar-diesel,Mercedes A-class,Polestar 2,Opel Corsa,Renault Zoe,Gwm Haval H6,Chery Tiggo 8 Pro Or Similar,Skoda Octavia,Volkswagen Id.4,Mn - Large Suv,Skoda Kodiaq 7 Seats,Vw Caddy Maxi 7 Seats,Seat Leon Sw Or Similar,Ford Mondeo,Seat Mi,Renault Twingo,Hyundai Ioniq 6,Aiways U5,Mystery Car,

EUR 1500 for Iveco Daily,Wildtrack,Peugeot Expert 5.8mâ³,Iveco Daily 20mâ³,Mercedes Sprinter,Iveco Daily,Maxus Edeliver 9 Elektro-transporter 15mâ³,Vauxhall Vivaro 5.8mâ³,

Theft Insurance Excess differs by car model:

EUR 1150 for Ford Taurus,

EUR 1150 for Chery Tiggo 8 Pro Or Similar,

EUR 900 for Peugeot 308,

EUR 950-1150 for Jeep Avenger,Ford Focus,Nissan Rogue,Mn - Large Suv,

EUR 2500 for Polestar 2,

EUR 1150-1500 for Wildtrack,Renault Kangoo,Iveco Daily 20mâ³,Mercedes Sprinter,Iveco Daily,Vauxhall Vivaro 5.8mâ³,

EUR 1500 for Iveco Daily,Wildtrack,Peugeot Expert 5.8mâ³,Iveco Daily 20mâ³,Mercedes Sprinter,Iveco Daily,Maxus Edeliver 9 Elektro-transporter 15mâ³,Vauxhall Vivaro 5.8mâ³,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Frankfurt Airport

58.3 mi from Frankfurt Hahn Airport

Railway Stations

0.2 mi from Frankfurt Airport Regional

0.2 mi from Frankfurt(M) Flughafen Fernbahnhof (Squaire)

0.2 mi from Frankfurt (Main) Airport Fernbahnhof

Hotels

5.8 mi from Le Méridien Frankfurt

6.1 mi from Living Hotel Frankfurt by Derag

6.9 mi from Turm Hotel

Other Landmarks

6.3 mi from Commerzbank Tower

6.8 mi from Eschenheim Tower

9.1 mi from Trickfilmland

CHECK RATES

Map view of Enterprise Store Location

coordinates: 50.050585 8.566942

Location Images

Enterprise-Frankfurt Airport-29044-telegraph

Guest Reviews

Total points： 7.7 / 10 Good

Vehicle condition: 0.3
Vehicle cleanliness: 0.1
Spaciousness: 0.1
Counter staff: 0.3
Pick-up location: 0.1
Drop-off location: 0.1
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

drobbs_f
Frankfurt
10 /10 Excellent
Reviewed: Friday, October 24, 2025
Mr. Ali at the pick up, and Ms. Jolina at the drop of where super helpful and friendly. It is of the modern times that they had to claim for a good review. I don`t like this necessary part.
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Cheryl
Frankfurt
10 /10 Excellent
Reviewed: Thursday, July 3, 2025
Satisfied
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K.Ali
Frankfurt
9.3 /10 Excellent
Reviewed: Thursday, July 18, 2024
The car exceed my expectations and I decided to extend for another week and had returned it today. The entire process of registering and picking up the car at the airport was very smooth. Throughly enjoyed having the car even though I had use it to bring me from point A To B . I would have love to take the car for a long trip. The only negative side is when I decided to extend the car for another week , I had someone ( with an Italian accent ) on the other line which I could hardly understand her . Positive side , she tried her very best and was very friendly.
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Blithe Petty
Frankfurt
10 /10 Excellent
Reviewed: Saturday, April 20, 2024
Very satisfied
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Susie Hudson
Frankfurt
10 /10 Excellent
Reviewed: Saturday, March 9, 2024
Very satisfied!
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Rupert Hansom
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, November 17, 2021
Very satisfied! Great car model, quick and enthusiastic service from the staff, and the vehicle was clean and tidy.
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Louise Rosalind
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, February 5, 2020
Excellent service
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Eve Walpole
Frankfurt
4 /10 Average
Reviewed: Tuesday, June 25, 2019
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Beacher Leigh
Frankfurt
2 /10 Poor
Reviewed: Monday, February 11, 2019
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Emmanuel Field
Frankfurt
10 /10 Excellent
Reviewed: Thursday, January 24, 2019
This car rental company is great. Although the rental price is reasonable, adding insurance makes it somewhat expensive. However, the staff there are very good. Especially in Regensburg, where we returned the car! The guy there was on his first day at work, and he kindly drove us to the train station after we returned the car. If there’s a next time, I’ll definitely choose this company again.
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Marina Pitman
Frankfurt
2 /10 Poor
Reviewed: Sunday, January 20, 2019
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Ruth Moore
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, October 30, 2018
Efficient service
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Beacher Eve
Frankfurt
10 /10 Excellent
Reviewed: Monday, August 13, 2018
Good service, pretty satisfactory
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Marlon William
Frankfurt
2 /10 Poor
Reviewed: Wednesday, June 6, 2018
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Grover Gabriel
Frankfurt
10 /10 Excellent
Reviewed: Thursday, May 3, 2018
The car rental company's service was quite good, and they handled things in an orderly manner. All the documents and the car pickup process were clear.
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Lou Zangwill
Frankfurt
6 /10 Average
Reviewed: Monday, April 2, 2018
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Alan Harry
Frankfurt
4 /10 Average
Reviewed: Friday, March 23, 2018
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Armstrong Sam
Frankfurt
6 /10 Average
Reviewed: Thursday, February 8, 2018
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Greg Gunter
Frankfurt
2 /10 Poor
Reviewed: Wednesday, January 3, 2018
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Flora Bess
Frankfurt
2 /10 Poor
Reviewed: Monday, December 11, 2017
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Pandora Harte
Frankfurt
10 /10 Excellent
Reviewed: Thursday, October 26, 2017
The staff’s English was easy to understand and he was very polite. Even though the fuel was a bit low on return, he didn't mind. After refueling, we drove for a while. Time was tight and the Frankfurt airport area is quite confusing, so we didn’t look for another gas station nearby.
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Hannah Laurie
Frankfurt
10 /10 Excellent
Reviewed: Thursday, October 12, 2017
The store is relatively small, staff attitude is average, they do not proactively answer questions, and there are language barriers.
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Egbert Eve
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, September 26, 2017
Picking up and dropping off the car at Frankfurt Airport is very convenient. There's a counter in the arrival hall where you can complete payment and then go to the underground parking level 1 to get the car. Returning the car was a bit tricky, however. The navigation led us to the lower levels (B2 and B3) of the parking lot. After driving around and exiting, we asked the security at the exit and found out that the entrance to the rental car parking area on B1 is near the parking exit via a small ramp. It would be great if the navigation could direct us to that ramp directly. When returning the car, three people inspected it thoroughly, showcasing German meticulousness. In contrast, in France, a single person glanced at it and said it was okay.
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Horace Spender
Frankfurt
8 /10 Very good
Reviewed: Wednesday, September 13, 2017
Pretty good!
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Lilith Maria
Frankfurt
2 /10 Poor
Reviewed: Wednesday, September 6, 2017
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Humphrey Birrell
Frankfurt
10 /10 Excellent
Reviewed: Saturday, June 17, 2017
Very good
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Alfred Tout
Frankfurt
8 /10 Very good
Reviewed: Tuesday, June 13, 2017
Super easy return process.
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Laura Joule
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, May 31, 2017
Had a nice car rental experience, highly recommend!
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Emmanuel Field
Frankfurt
8 /10 Very good
Reviewed: Friday, April 28, 2017
Convenient and quick, minimal sales pitch.
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Sophia Cook(e)
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, April 25, 2017
The process felt very efficient, and there were no unexpected charges. Excellent.
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Mick Flower
Frankfurt
2 /10 Poor
Reviewed: Sunday, March 26, 2017
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Jennifer Sapir
Frankfurt
2 /10 Poor
Reviewed: Thursday, March 9, 2017
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Robert Field
Frankfurt
10 /10 Excellent
Reviewed: Sunday, December 11, 2016
It's fine.
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Michelle Vincent
Frankfurt
6 /10 Average
Reviewed: Saturday, July 16, 2016
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Ivan Kent
Frankfurt
8 /10 Very good
Reviewed: Thursday, June 23, 2016
Located at the airport, making car pick-up very convenient.
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Neil Margaret
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, May 18, 2016
Couldn't fully understand English. After washing the car and returning it to the store, the money I paid for the car wash was deducted from the rental fee. The rental company said that the car doesn't need to be washed before returning.
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Page Kitty
Frankfurt
2 /10 Poor
Reviewed: Friday, February 19, 2016
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Adair Jonson
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, November 17, 2015
No waiting in line, immediate service. The clerk said zuzuche brings in an average of 4-5 customers daily.
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Ronald Paul
Frankfurt
8 /10 Very good
Reviewed: Monday, October 12, 2015
The service was great, and the car was pretty good. They even gave us a free upgrade.
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Gustave Gold
Frankfurt
4 /10 Average
Reviewed: Wednesday, September 9, 2015
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Aurora Kell(e)y
Frankfurt
10 /10 Excellent
Reviewed: Thursday, September 3, 2015
The car rental service is quite good. The vehicle provided was the one we booked, very new and excellent!
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Woodrow Jenny
Frankfurt
8 /10 Very good
Reviewed: Wednesday, August 26, 2015
Very satisfied. Diesel cars are fuel-efficient.
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Anna Jim
Frankfurt
8 /10 Very good
Reviewed: Tuesday, August 4, 2015
Rented a car in Germany and Switzerland. The Enterprise rental counter at the airport was fairly easy to find. There were no lines, so the process was quick. They didn't check any translated driving license documents, just used my domestic license to get the car. However, the initial cross-border fee was high. After showing the staff the QEEQ order details, they reduced the fee by a few dozen euros (the order mentioned a capped cross-border fee). The order indicated a daily cross-border fee of 5 euros plus local tax, but the counter staff charged the maximum amount, claiming they didn't know how many days we'd be crossing the border. Is this reasonable?
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Xaviera Swift
Frankfurt
8 /10 Very good
Reviewed: Monday, August 3, 2015
The service was quite satisfactory. It's best to pick up the car on time, otherwise, there may not be a suitable vehicle available if you arrive early.
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Harry Dorothy
Frankfurt
10 /10 Excellent
Reviewed: Saturday, August 1, 2015
Quite reliable, and the staff is very patient.
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Ina Attlee
Frankfurt
10 /10 Excellent
Reviewed: Friday, July 31, 2015
Overall, pretty good. Changed the pickup location last minute, and the service was still very accommodating.
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Bblythe Brooke
Frankfurt
10 /10 Excellent
Reviewed: Sunday, July 26, 2015
If you're landing at Terminal 2 of Frankfurt Airport, I highly recommend this rental company. It's extremely convenient; the office is the first one you see when exiting, and it's very close to the parking lot, making both pickup and drop-off very easy. The front desk and parking staff provide typical German service—very warm and friendly.
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Alva Dupont
Frankfurt
2 /10 Poor
Reviewed: Wednesday, July 22, 2015
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Horace Spender
Frankfurt
10 /10 Excellent
Reviewed: Thursday, July 2, 2015
Great rental experience, good car condition, low prices, convenient procedures
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Norton Simpson
Frankfurt
10 /10 Excellent
Reviewed: Thursday, July 2, 2015
Very convenient, located right inside Frankfurt Airport. They even gave us a free upgrade to an SUV. The car was in great condition and the service was good.
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Maria Felix
Frankfurt
10 /10 Excellent
Reviewed: Sunday, May 31, 2015
The rental spot was quite small and hard to find. After arriving at Terminal 1, you need to take an elevator to the car rental area. The GOLF I initially wanted to rent wasn’t available, so they gave me a Renault instead, which was relatively new. The rental process went smoothly; they just checked my translated driver's license. Returning the car was equally hassle-free, even though I was an hour late, they didn't mind, and I just handed over the car without any issues. Also, when renting the car, the staff might try to sell you full insurance, but don’t worry about it as the QEEQ confirmation clearly showed I already bought full insurance, so no need to purchase it again. I can recommend buying full insurance directly from QEEQ; it's not expensive. Fuel prices are high in Europe, and the car I rented was diesel, costing over 30 Euros for half a tank.
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Regina Green
Frankfurt
8 /10 Very good
Reviewed: Saturday, May 30, 2015
Great. The reserved manual Golf model was unavailable, and we got a free upgrade to an automatic. The rental company's service attitude was good, the car was in great condition, and we were very satisfied. However, the return signs were not very conspicuous, making it easy to take the wrong route.
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Franklin Raphael
Frankfurt
10 /10 Excellent
Reviewed: Friday, May 29, 2015
The vehicle was very new, there was no queue and we got the car directly.
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Tess Obadiah
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, May 26, 2015
I am very satisfied with the service. It was easy to find the car rental counter at Frankfurt. The car was in excellent condition, having only 5000 kilometers on it.
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Eric Habakkuk
Frankfurt
10 /10 Excellent
Reviewed: Friday, May 15, 2015
Pretty good overall, but they were quite pushy with upselling. We kept saying we didn't need it. The Frankfurt counter was a bit further away from the others, had to walk a few extra steps.
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Jacob Jennings
Frankfurt
10 /10 Excellent
Reviewed: Monday, May 4, 2015
Good
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Leonard Clark(e)
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, April 21, 2015
Enterprise is very convenient as their station is the first one right outside Terminal 2. I rented a Passat but they upgraded me to a fairly new Mercedes. Returning the car was also easy at Terminal 1, as there are service desks at both terminals. You can take the elevator to the departure level after returning the car. The only downside is that the staff speak English too quickly and keep trying to sell insurance and GPS rentals, even though the cars are usually equipped with it. Renting a car is quite necessary when traveling in Germany.
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Clark House
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, December 30, 2014
The service was excellent and picking up the car was easy. However, the address given as Frankfurt Airport TERMINAL 1+2 was a bit vague and misleading. It actually means both Terminal 1 and Terminal 2 are possible locations. The first time I picked up the car, I assumed it was Terminal 2. As a result, I went to Terminal 2, which is quite far from Terminal 1 and required taking a shuttle train, which was very inconvenient. The other two times I picked up and returned the car at Terminal 1, which was very convenient. I recommend picking up the car at Terminal 1, handling the paperwork at parking garage 218 connected to the airport departure hall, taking the elevator down to 107 to get the car, which is in P5 parking garage.
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