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Reviewed: Tue, Sep 26, 2017
About Enterprise: 10.0 /10
Picking up and dropping off the car at Frankfurt Airport is very convenient. There's a counter in the arrival hall where you can complete payment and then go to the underground parking level 1 to get the car. Returning the car was a bit tricky, however. The navigation led us to the lower levels (B2 and B3) of the parking lot. After driving around and exiting, we asked the security at the exit and found out that the entrance to the rental car parking area on B1 is near the parking exit via a small ramp. It would be great if the navigation could direct us to that ramp directly. When returning the car, three people inspected it thoroughly, showcasing German meticulousness. In contrast, in France, a single person glanced at it and said it was okay.
About QEEQ: 10.0 /10

Relevant Reviews on Enterprise Frankfurt Airport

Marlon William

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Reviewed: Wed, Jun 6, 2018
About Enterprise: 2.0 /10
Poor attitude, unclear explanations, misleading information

Mick Flower

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Reviewed: Sun, Mar 26, 2017
About Enterprise: 2.0 /10
The staff at the pickup location seemed quite clueless and added extra charges beyond what was on the order. The safety seat they provided was also very poor. After an accident, there was nobody at the counter to answer the phone, so I had to call the hotline number on the contract and then get transferred to the counter. Their hotline and counter staff had differing opinions on whether to call the police, and their final reimbursement response was inconsistent with what was on the contract.

Robert Field

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Reviewed: Sun, Dec 11, 2016
About Enterprise: 10.0 /10
It's fine.
About QEEQ: 10.0 /10

Alfred Tout

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Reviewed: Tue, Jun 13, 2017
About Enterprise: 8.0 /10
Super easy return process.
About QEEQ: 8.0 /10

Aurora Kell(e)y

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Reviewed: Thu, Sep 3, 2015
About Enterprise: 10.0 /10
The car rental service is quite good. The vehicle provided was the one we booked, very new and excellent!
About QEEQ: 10.0 /10

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