Europcar, Zurich Kloten Airport Car Rental

Europcar - Zurich Kloten Airport Information, Car Rental Instructions & Policies

Address

ZURICH AIRPORT, PARKING 3 G1, 8058, ZURICH, SWITZERLAND

Telephone

+41432555656

Pick-up Instructions

The Europcar - Zurich Kloten Airport car rental location is in terminal

You can walk to the counter of Europcar - Zurich Kloten Airport car rental.

You will pick up your rental car at the Europcar counter. If you arrive at terminal 1 or 2, follow the signs "Mietwagen/ Rental Car". The counter is located in the rental car center, parking garage 3 (P3), 1st level. The center is attainable with the elevator or the escalator. Attention: Please schedule a walking time of about 15 minutes from the terminal to the car rentals agencies.

Drop-off Instructions

Please follow the 'Car Rental Return' sign and park the car in Europcar parking spot and walk back to airport.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Germany, Austria, France, Liechtenstein, Italy, Belgium

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Czech Republic Slovenia Slovakia Hungary Croatia	CHF 75 per rental

Must-not:

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Bmw 3 Series-4wd	Croatia Czech Republic Hungary Slovakia Slovenia

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Zurich Airport

Railway Stations

5.1 mi from Main Railway Station Zurich

5.8 mi from Zurich Stadelhofen

Hotels

2.4 mi from ibis Zurich Messe-Airport

5 mi from Bristol Hotel

Other Landmarks

5.7 mi from Paradeplatz

5.8 mi from Bellevueplatz

5.9 mi from Bürkliplatz

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 47.4501 8.5631

Location Images

Europcar-Zurich Kloten Airport-9825-store

The Rental Desk

Guest Reviews

Total points： 8.5 / 10 Very good

Vehicle condition: 2.0
Vehicle cleanliness: 1.9
Spaciousness: 1.9
Counter staff: 1.8
Pick-up location: 1.9
Drop-off location: 1.8
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

N.Ahmed
Zurich
9.4 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: Car condition was excellent
Dislike: Service at the desk. They don't ask if you don't ask them to help you.
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J.AlAli
Glattbrugg
9.6 /10 Excellent
Reviewed: Sunday, November 9, 2025
Like: The car was new and in excellent condition
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sam
Zurich
6.7 /10 Average
Reviewed: Sunday, November 9, 2025
Car was damaged and pointed out at the time of pick up. However same was not in the system at the time of drop and has been disputed. Arrogant and unhelpful staff. Charged incorrectly for upgrade than discussed. Avoid this company
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M.Sharma
Zurich
8.3 /10 Very good
Reviewed: Sunday, November 9, 2025
Car exceeded my expectation as it was a brand new Mercedes c200 cabrio just 1250km done
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Nirav S Vora
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
They quiet Helpful eventhough we didn't get our Selected and Prepurchase car. No regret.
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Nirav Vora
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
All good No doughts
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N.Jahangeer
Zurich
9.3 /10 Excellent
Reviewed: Sunday, November 9, 2025
Car was good. We had to wait for long for pickup. More than an hour.
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Lovish Gupta
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
They should clear the insurance policy to their customer as it is little bit confusing what all is covered and its limit.
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Thanks Europcar, I got an upgrade
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R.BERMAN
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
We were very pleased with the upgrade.
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Cemre Özdemir
Zurich
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Car was not the one I wanted or near the similar one and they refused to help me about the car. They gave no option to us. I dont to rent from this office. Terrible employees. Even they move you another person and other person says that first person had to do it. Employees must be changed for better customer experience.
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Ashwin Pochampalli
Zurich
8.7 /10 Very good
Reviewed: Sunday, November 9, 2025
I was offered an upgrade to a GLC 250 at 50% discount and was asked to pay some difference amount which was fine by me as the price was attractive. The staff was very informative. And I feel the only downside was waiting time was slightly longer but that's expected at most airports and having the counter in terminal is a luxury when compared to most places with shuttle service and its hassles with luggage.
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Dogan Kayikci
Zurich
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
It will be great when we can get the car which one we choose...
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Kin Kenneth
Zurich
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer. Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.
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A.Mundoth
Zurich
9 /10 Excellent
Reviewed: Sunday, November 9, 2025
I liked Europe car they were good in the counter and drop off was also hassle free and totally free of mind. After this booking I tried with Thrifty Milan rent a car and they gave me very bad time, rude , unprofessional ,waited too long and didn’t get the car and cancelled my booking saying my credit card is a debit card in their system, WTF! which I had already used everywhere in Swiss.. That’s really when I understood quality of Europe car. I would try to Stick to Europe car but sometimes they aren’t affordable.
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Return instructions was a little unclear. Charging instructions could have been added as we never drove had an electric car before.
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D.Indradjati
Zurich
9.7 /10 Excellent
Reviewed: Sunday, November 9, 2025
I wait too long waiting the car to come. And the staff at the drop location didn’t have good service.
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Edomondo
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Amazing! I'm really grateful for the upgrade to the Cupra electric car - saved us a lot of petrol money, and allowed me to drive a really awesome vehicle I hadn't tried before. Thank you!
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Ruby Ulysses
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
This was my first time renting a car in Europe. It was convenient and quick. I booked and paid for the car model online in my home country. When picking up the car abroad, make sure to print your order! They won't give you the car without a printed order! The process of picking up and returning the car was very easy! Don't forget to download Google Maps on your phone for navigation!
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Jocelyn Thomas
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
VERY GOOD!
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Benedict Buck
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Attentive service, detailed and patient explanations.
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Zebulon Abraham
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service attitude was quite enthusiastic, and the car condition was good! However, the staff's English was not very good, making communication a bit difficult.
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Eunice Hodge
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Great service, convenient and fast!
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Shirley James
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Big companies are really good. The paperwork is done at the airport, and the car is picked up next door. The rental and return process is simple and quick. Since we had an 11-day rental period and a lot of luggage, they offered a free upgrade to a bigger car. The car was very new, with just over 20,000 kilometers. The staff were kind and enthusiastic.
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Lucy Sweet
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Both pick-up and drop-off processes were efficient
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Owen Thorndike
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The store is very close to the arrival hall.
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Maureen Ruskin
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The service was enthusiastic, and picking up the car at Zurich Airport was convenient. However, if your English isn't good, it can be quite challenging.
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Marlon Gosse
Zurich
6 /10 Average
Reviewed: Sunday, November 9, 2025
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York Murray
Zurich
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Easy to find
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Vivien Pritt
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The best part is, we were supposed to return the car at 11 AM since we picked it up at 11 AM, but because it was a Saturday and the tax refund office opened at 10 AM, we knew we couldn't return the car on time. We were still driving from Austria to Switzerland! Then we called the return service and informed them we'd be late, asking how much extra it would cost. He asked how late we'd be, and we said around 1 PM. He said 'No problem, it's OK, no extra charge.' Wow! When we arrived, we couldn’t find a gas station on the way to return with a full tank. The front desk staff was very friendly and told us there was a self-service station across the street and an attended one around the corner if we needed help. He even mentioned that gas is expensive here and it wouldn’t be cost-effective for us. Exceptional service! We filled up the tank, returned the car in a minute, everything went smoothly. Highly recommended!
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Violet Trollpoe
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good and convenient
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Walker Boyle
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
It's okay, but I'm not sure when the deposit will be returned.
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Eunice Hodge
Zurich
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Angela Felton
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Pretty good
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Mabel Fielding
Zurich
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Fabian Victor
Zurich
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Overall, it's okay
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Hardy Malachi
Zurich
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Phyllis Morgan
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
They try to sell insurance when picking up the car, but it's not mandatory. We washed the car and filled the fuel tank ourselves. Returning the car was very quick and unexpectedly easy.
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Murray Isaac
Zurich
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Hayden Johnson
Zurich
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Uriah Hemingway
Zurich
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Sophia Buckle
Zurich
8 /10 Very good
Reviewed: Sunday, November 9, 2025
A pre-authorization was charged and I was finally deducted more than 3 francs, not sure what that was for!
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Gloria Louisa
Zurich
8 /10 Very good
Reviewed: Sunday, November 9, 2025
Satisfied
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Penelope Charley
Zurich
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Merle Gladstone
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
A very pleasant car rental experience.
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Tiffany Carl
Zurich
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Jacqueline Huggins
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Adam Bloomfield
Zurich
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The actual car provided was a Skoda, and then I found out there was no cigarette lighter outlet. Many of my own charging devices couldn't be used. I had to switch the car, which took over three hours. Finally, they gave me a seven-seater Volkswagen.
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Winni Veblen
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was very new, but the rental fees in Switzerland are too expensive.
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Hyman Wilde
Zurich
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Merry Lawson
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The diesel car has great power.
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Roderick Crofts
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Basil Steinbeck
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was in good condition and very new.
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Ada Clement
Zurich
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Verne Cumberland
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied, got an upgraded model at a discounted price, greatly improved the driving experience.
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Jeff DuBois
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very good
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Colin Shelley
Zurich
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Abraham Bronte
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good experience
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Ian Zacharias
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service
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Antony Rossetti
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The vehicle was almost new, only having driven 4000 kilometers. It was a diesel car, and the experience was quite good.
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Stanford Garcia
Zurich
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Octavia Edith
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Highly satisfied
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Una Coleridge
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall pretty good.
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Harley Marcellus
Zurich
6 /10 Average
Reviewed: Sunday, November 9, 2025
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient pick up and drop off
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Convenient pick up and drop off
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Erica Grant
Zurich
8 /10 Very good
Reviewed: Sunday, November 9, 2025
The pickup and drop-off process was quick, the car was in great condition, and the rental price was more affordable than other companies. Overall, it was a good experience. Recommended.
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Sean Jonson
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall experience was good. Pickup and drop-off were quick, and the deposit was returned within two days.
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Kristin Paul
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Donahue Rudolph
Zurich
8 /10 Very good
Reviewed: Sunday, November 9, 2025
I booked a seven-seater Multivan, but was given a seven-seater Caddy instead.
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Angela Felton
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied.
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Buck Minnie
Zurich
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Cleveland Daisy
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent!
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Daisy II.
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Essential for car rentals in Europe
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Kerr Adelaide
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very efficient and satisfactory.
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Aurora Rhodes
Zurich
4 /10 Average
Reviewed: Sunday, November 9, 2025
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George Anthony
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Very satisfied
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Willie Emmie
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good service
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Shirley James
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Excellent
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Kim Bennett
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good.
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Yale Valentine
Zurich
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Carter Parker
Zurich
2 /10 Poor
Reviewed: Sunday, November 9, 2025
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Sophia Cook(e)
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall, it's very good. We used this company in Australia before, and they are reliable and excellent.
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Ives Cooper
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The vehicle was very new, with less than 10,000 kilometers, and the service was consistently attentive and efficient.
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Zebulon Abraham
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Overall pretty good, no unexpected charges.
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Dora Edgeworth
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Friendly attitude and efficient service!
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Herbert Ted
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
I am very satisfied with the car rental service. The car was in excellent condition and very comfortable to drive. I will choose this company again next time.
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Maxine Commons
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
Good, just a few steps from getting off to picking up the car.
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Thera Jeames
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car pickup process was efficient with no upselling throughout. They just asked if insurance was needed, and after saying no, I could directly go to the parking lot to collect the car. The process here is quite flexible—you're given the keys and can inspect the car yourself. Since pre-existing scratches on the car are unavoidable, to prevent disputes, I followed QEEQ app's suggestion to take photos and upload them to the app. It's recommended to take close-ups and videos of any existing scratches, including the interior.
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Lisa Betty
Zurich
10 /10 Excellent
Reviewed: Sunday, November 9, 2025
The car was in good condition and the service was excellent.
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