The car pickup process was efficient with no upselling throughout. They just asked if insurance was needed, and after saying no, I could directly go to the parking lot to collect the car. The process here is quite flexible—you're given the keys and can inspect the car yourself. Since pre-existing scratches on the car are unavoidable, to prevent disputes, I followed QEEQ app's suggestion to take photos and upload them to the app. It's recommended to take close-ups and videos of any existing scratches, including the interior.

Essential for car rentals in Europe

The service attitude was quite enthusiastic, and the car condition was good! However, the staff's English was not very good, making communication a bit difficult.

Amazing! I'm really grateful for the upgrade to the Cupra electric car - saved us a lot of petrol money, and allowed me to drive a really awesome vehicle I hadn't tried before. Thank you!