CAR RENTAL REVIEWS ON CARWIZ AT ZAGREB AIRPORT, ZAG

If you have purchased QEEQ's full insurance, definitely avoid buying local insurance. You can also refer to the vehicle inspection checklist in the pictures.

The staff explained everything clearly and provided detailed instructions.

The overall service was good. Since I was staying in Zagreb for a layover before flying back home the next day, I opted to rent a manual car for just one day for convenience. The rental company provided a car that had not been repaired after an accident, and the right door was scraped and deformed. However, both the pick-up and drop-off processes went smoothly. Kudos to the rental staff! Driving a manual car does require practice; I stalled in the city center of Zagreb and got honked at by a taxi behind me.

Convenient and efficient, good vehicle quality, and the staff at the counter and elsewhere were very nice.

Okay

The service attitude was very good. They charged exactly as per the terms booked on QEEQ and did not push for any additional insurance.

The car's condition was good, but the process of picking up the car was extremely slow. It took two hours before I got the car, and they insisted on waiting until our scheduled time to start the procedures.

When picking up the car at Zagreb Airport, we had to wait for over an hour as the previous car hadn't been returned yet. The process was fairly smooth overall. Since we didn’t buy insurance directly from the rental company, the deposit was relatively high at €3,000. The car was in decent condition, and the space was suitable for the four of us. Finally, we successfully returned the car in Belgrade.