LONDON STANSTED AIRPORT CAR RENTAL REVIEWS

Nonostante da condizioni di contratto sia scritto che il deposito è di 300 £, al banco abbiamo scoperto che la cifra è di gran lunga superiore, e abbiamo dovuto pagare un extra per ridurla. Farò richiesta di rimborso in questi giorni

The car we were given did have a several marks on it which had been registered already. Also it flashed up on the screen that the car was due a service and oil change!

Easy to book on QEEQ. Would recommend it to anyone

The Drivalia rep was quite rude and unhelpful- really pushed daily insurance of £45 per day and not happy that I didn’t take it - did not know what fuel the car used and told me to look at the cap myself.

When returning the car as suggested I made a video of the car condition, but the agent receiving the car got agitated saying that I can’t film on private property, told him I was filming the car as suggested, then switch to I could not record his voice, but did not shut up, so how am I supposed to record the car conditions if the employee does not shut up or let you do it ???

No issues, so far so good already booking another vehicle.

The whole process was very professional. There was no queue and Ammar (the agent who served me) was helpful, concise and professional. He mentioned a couple of upgrades but wasn't annoyingly pushy about them. I would highly recommend.

I love booking through QEEQ. This was my third time and it's always been a smooth process with a better price than had I gone through a price comparison site or direct to the provider.

Very helpful staff all went smoothly

Price drop savings of 20 € many thanks to QeeQ

Service was good and speedy. The car itself had quite a lot of damage - to the point of starting to look a bit shabby. Calling it on-airport is a bit of a stretch as it is very far from the terminal and not even in the car hire village, but part of a hotel.

Very disappointed to pay €120 waiver as I only had a visa debit card.

Given a free upgrade very nice gesture!

Website. unlike some others . was clear and easy to navigate with no late add on's

The car model received was different and significantly worse.

Great

Great

Overall, the service provided by QEEQ was quite prompt and satisfactory. However, the service from the actual rental company, Europcar, was rather passive. They didn’t confirm any scratches during pickup, and during drop-off, they claimed the car had been scratched by us. Fortunately, we had recorded everything on video; otherwise, we would have had to pay for the damages.

All very smooth and easy. Would recommend.

All fine.

the car rental was more than double what was quoted due to my late pick up .Europcar website says they hold the afford the whole day

The pickup address was not clearly stated, and there is a mileage limit.

Enterprise offers great value. Since the large company didn't have automatic small cars available at that time, they upgraded us for free to a brand-new 2024 larger car with unlimited mileage. The car was excellent to drive, equipped with assisted driving and CarPlay. Highly recommended!

The service is great, and the staff at this location are quite good.

Excellent

It was amazing service by Waleed. The way he explained everything that was awesome and helpful. Great service, amazing experience ..

There were no issues during my self-drive trip in the UK, and the overall car rental experience was good. However, problems arose after returning the car. Nearly 20 days after I returned to my country, the rental company unilaterally claimed that there was damage to the front windshield. The car passed inspection when I returned it, so how can they determine it happened during my rental period after such a long time? Moreover, they provided no pictures or other evidence, just a £250 damage invoice. Thankfully, I had locked my credit card in advance. Last year, I rented cars twice in San Francisco and just dropped off the keys without any problems. I didn't expect UK car rental companies to be so tricky. I hope Zuzuche can remind tourists planning to rent cars in the UK to make sure they keep video evidence when returning the car. When I returned mine, the staff at the time simply looked around, recorded the mileage, and told me I was good to go. Perhaps they noticed I didn’t have any evidence and pulled this stunt because of it.