LONDON STANSTED AIRPORT CAR RENTAL REVIEWS

The car we were given did have a several marks on it which had been registered already. Also it flashed up on the screen that the car was due a service and oil change!

Easy to book on QEEQ. Would recommend it to anyone

The Drivalia rep was quite rude and unhelpful- really pushed daily insurance of £45 per day and not happy that I didn’t take it - did not know what fuel the car used and told me to look at the cap myself.

Excellent service from Stephan at the check-in desk but he was on his own. There were 3 groups in front of us so the check in took 20-25 mins before we were seen. However, the rest of the experience with Avis was excellent.

When returning the car as suggested I made a video of the car condition, but the agent receiving the car got agitated saying that I can’t film on private property, told him I was filming the car as suggested, then switch to I could not record his voice, but did not shut up, so how am I supposed to record the car conditions if the employee does not shut up or let you do it ???

No issues, so far so good already booking another vehicle.

The whole process was very professional. There was no queue and Ammar (the agent who served me) was helpful, concise and professional. He mentioned a couple of upgrades but wasn't annoyingly pushy about them. I would highly recommend.

I love booking through QEEQ. This was my third time and it's always been a smooth process with a better price than had I gone through a price comparison site or direct to the provider.

Service was good and speedy. The car itself had quite a lot of damage - to the point of starting to look a bit shabby. Calling it on-airport is a bit of a stretch as it is very far from the terminal and not even in the car hire village, but part of a hotel.

Given a free upgrade very nice gesture!

Website. unlike some others . was clear and easy to navigate with no late add on's

Great

Great

Overall, the service provided by QEEQ was quite prompt and satisfactory. However, the service from the actual rental company, Europcar, was rather passive. They didn’t confirm any scratches during pickup, and during drop-off, they claimed the car had been scratched by us. Fortunately, we had recorded everything on video; otherwise, we would have had to pay for the damages.

Though they offered additional services, I politely declined, and they were very courteous. The car was excellent to drive, equipped with an assisted driving feature. It was a lifesaver when navigating roundabouts in the UK. The trunk perfectly fit two 158cm luggage pieces! They didn't charge any extra fees, which was a delightful surprise. It felt like getting extra credit on a test and answering it correctly.

the car rental was more than double what was quoted due to my late pick up .Europcar website says they hold the afford the whole day

Excellent overall. Except for waiting a bit because I arrived early, there were no issues at all. I rented a category A car but got a category C wagon instead, which was a pleasant surprise. The car was in great condition. Oh, and the staff member who handed me the car slightly misled me about the full-to-full fuel service, but it's forgivable.

Enterprise offers great value. Since the large company didn't have automatic small cars available at that time, they upgraded us for free to a brand-new 2024 larger car with unlimited mileage. The car was excellent to drive, equipped with assisted driving and CarPlay. Highly recommended!

When returning the vehicle at about 9am on a Saturday morning there was no Budget staff at all. I parked the car and left the keys in the returns box and to date (2 clear days later) I have had no acknowledgement that the car was returned and that it was in a satisfactory condition.

Totally Satisfactory

The service is great, and the staff at this location are quite good.

Excellent

It was amazing service by Waleed. The way he explained everything that was awesome and helpful. Great service, amazing experience ..