CAR RENTAL REVIEWS ON AVIS IN NEW YORK

Really loved it!

Good service attitude.

I visit New York many times every year and always use the same rental location. It's near the Empire State Building and easy to find.

Extremely satisfied with the service, top-notch quality.

Satisfied

Satisfied.

Efficient and straightforward, checking in early is better.

Overall it's okay. The Black guy was very patient and didn't charge any additional fees. The $250 deposit was refunded quickly. However, I had booked a Camry, but for a non-airport city location in New York, there were very few cars available with no equivalent or higher-level options. Since I was in a hurry and didn't want to argue, the two cars were of different levels, but the rental prices were not much different. So I just went with it.

Extremely satisfied.

Very satisfied.

Very easy to locate, the car received was a Chevrolet, easy to drive and very spacious.

Very satisfied.

Very good, reasonable price, and excellent service. I will choose them again next time.

Extremely satisfied

The car provided was slightly upgraded, overall it was acceptable, but the queue time was too long and the efficiency was quite low.

Highly visible signage.

The service of AVIS entirely depends on the staff at the specific location. The service at the New York City downtown location is quite good, but the Boston downtown location is much worse. When the reserved car model is unavailable, they claim to contact an emergency service specialist, but in reality, no one reaches out. The reserved minivan model is often not available in most cases, even if you prepaid the full amount and showed up at the designated time. The front desk will reject you with reasons such as 'the car is under a safety recall,' and then they'll offer you an SUV. However, an SUV cannot compare in terms of passenger comfort and luggage capacity.

Excellent