The pick-up process took about half an hour, which was tolerable. After returning the car half an hour earlier than scheduled, they charged me an extra $65. The email said it was for a late return. I went to the branch to resolve the issue, and they promised a refund, but after two days there was no sign of it. In the end, I had to dispute it through my credit card company.
I booked a Toyota Camry but was given a Hyundai instead. However, the car was very new and drove quite well. Returning the car was extremely convenient—just leave the keys inside the car, and that's it!
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