Renting with green motion most favourable. In car gps was invaluable driving in Scotland. Efficient

1. During my rental period, I experienced a flat tire in the middle of nowhere at 8:30 PM (still within business hours). I called the rental office, company headquarters, and other contact numbers, but none were reachable. I couldn't get any assistance from the rental company. Fortunately, the car manufacturer's roadside assistance service helped me out. Not being able to contact the rental company during business hours is extremely disappointing. 2. When I purchased additional insurance, the service representative miscalculated the amount I needed to pay. After I pointed it out, they pretended not to notice and simply corrected the amount for me to re-pay. 3. The deposit payment method is extremely strict, requiring a £1500 deposit but only accepting credit cards with chips. My credit card from home doesn't have a chip, so I had to purchase additional insurance to lower the deposit amount. Throughout this process, the rental company's staff were not friendly.

I have never experienced before a Car Rental where car was given to me with half tank rather full tank.

I have to admit that the car was in absolutely perfect condition. The service was very kind and very specific about every detail in the booking. There was easy transfer from the terminal. What you MUST know however is that they are very detailed about the car condition. You can see videos and notes everywhere explaining how the process looks like and what are the possible charges. So probably if you happen to do even a small scratch the charges can go high. They offer their complimentary full coverage package but you must know it costs over GBP 40 per day, so if you book a small car it's going to double or triple the cost for you. So, they are VERY transparent in what they do and how they inspect the car, however if you choose not to take the insurance you might be liable to pay up to GBP 2500 for any damage. Overall, however, they are honest and transparent with the terms and conditions. I returned the car with no damage and the deposit was released within a few days.

Smooth as usual. Easy comparison of the prices and suppliers available.

Total Failure. Vehicle was collected in the pouring rain and we had to trust that there was some damage on the plastic lip under the bumper. When the vehicle was returned there was apparently more damage to this plastic lip at the bottom of the bumper in the form of a 45mm scratch. I cannot see how anyone could distinguish the difference between what was apparently there already, which was not visible, and what is claimed has happened since the vehicle was in my care. I am certain that no damage occurred to the vehicle whilst it was in my care. Out of interest I phoned Kia in Edinburgh to see if the £277 which Greencar are claiming for this addition damage to the already damaged front plastic bumper lip was reasonable. The price for this component is £22.59p This is simply insurance fraud and I am currently taking legal advice for which i shall be claiming my costs unless the £200 of my excess returned to me immediately.

Terrible customer experience with Green Motion. They rent the cars out cheap but put every conceivable obstacle in your way to make you "have to" get their inflated insurance. First I was told I hadn't had my full licence long enough, then they changed their mind?! Then they told me that in order to get the car I had to provide a letter from my boss on company letter head as I was using a corporate card. This is not explained anywhere at all that I can see, and not possible in the time frame. When I went to leave I complained to the boss, who then allowed me to use my card (so their rules are bogus), upgraded the car, gave us a free extra driver, and unlimited mileage, BUT we had to get £400 excess cover at a cost of £120 pounds for 5 days. We already had insurance but were stuck and had to take it. So £33 car hire costed £153. But PUSH THEM ON THEIR BOGUS PRICES

Fine