don't forget NI number and DVLA clearing!

in 2023 they should accept American Express. People want to use AmEx for the car insurance benefit, for them to not accept it makes it seem like it is deliberate to make you more inclined to purchase their overprices options.

Love Qeeq, price monitoring and rebooking is amazing, insurance is pretty cleat.

The service was excellent, the vehicle was smaller than I anticipated but this was not a fault on the side of Green Motion, I would certainly use your Company again

Pleased with the service

Terrible customer experience with Green Motion. They rent the cars out cheap but put every conceivable obstacle in your way to make you "have to" get their inflated insurance. First I was told I hadn't had my full licence long enough, then they changed their mind?! Then they told me that in order to get the car I had to provide a letter from my boss on company letter head as I was using a corporate card. This is not explained anywhere at all that I can see, and not possible in the time frame. When I went to leave I complained to the boss, who then allowed me to use my card (so their rules are bogus), upgraded the car, gave us a free extra driver, and unlimited mileage, BUT we had to get £400 excess cover at a cost of £120 pounds for 5 days. We already had insurance but were stuck and had to take it. So £33 car hire costed £153. But PUSH THEM ON THEIR BOGUS PRICES

Fine

Had to wait over an hour, complete waste of time. I would never recommend greenmotion. The cost more than doubled when accident insurance was applied. Cost was over £100 for 3 days. Although I hired for 3 days, I was only allowed 2 days mileage not 3 , so then had to pay another £10 for excess mileage . Overall I was an expensive disaster !!

The waiting time and handling documents takes very long. Counter was understaffed. Also the creditcard deposit is very high for such a small car and the refund takes a long time. This huge amount is blokking my creditcard for to many day's