Very nice customer services

Staff as very helpful and efficient, got in and out in less than 10 minutes with a very positive experience.

The hold on my credit card took a little longer than expected so I was worried that it wouldn't go through, but closer to my trip all was great.

This was my first time using this car rental company. Even though the car had 16,000 miles on it, it was very new and clean. I drove 2,000 miles over 9 days without any issues, except for a maintenance reminder light that came on. After a simple conversation with customer service, everything was fine. The customer service here is very considerate. Besides English, they offer real-time translation in Japanese, Mandarin, and Cantonese.

Like: The guys at thrifty were so helpful and efficient. I got in late Tuesday night and they made the process go by without any issues.
Dislike: nothing

Like: I liked the service and the convenience of the location.
Dislike: I didn't like the fact that each time I attempted to charge my phone I had to reset the radio, and there was a limit of rental colors to choose from. White appears to be the dominate color.