Excellent

If you don't purchase the car company's insurance, you'll have to pay up to 2500 NZD for any accidents, and further processing is very slow. The car rental service only responds by telling you they've urged again. The experience was not great. I recommend skipping the car rental service's insurance and directly buying the car company's insurance.

Pretty good

For the price I was surprised to get a car as new and as spacious. However the rental location is quite a drive from the airport and the shuttle filled up fast (having to turn away guests at international terminal). The staff were very friendly but there was only one available when I dropped the car off in a hurry. Overall a very good experience if you don't mind a 5+ minute drive and the fact you might not get on the first shuttle

Good service, recent hire cars have been of a high standard with no issue on vehicle collection. It is becoming my go-to rental car choice.

Like: Best price for car rentals. New Zealand has the highest car rental price than all countries I visit.
Dislike: The only down side was we had to wait over half an hour from the time we rang them to be picked up at airport. Apart from that it was a fab experience.

Like: Comfortable , economical car with good luggage space and easy access pick up and drop off address. Happy , approachable staff considering 8pm on new years eve.
Dislike: Car interior needed a clean and motor due for oil change but suited our requirements well and superb on fuel.