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Live chat Email us Service Code: 1707628132
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Reviewed: Tue, Jan 15, 2019
About Routes: 7.0 /10
The counter staff were imbeciles. Had no idea what they were doing. Couldn’t answer simple questions. Couldn’t provide any paperwork or contact info because the printer was broken. Told me to contact MY insurance if the vehicle broke down. Didn’t know their own policies. Totally useless.
About QEEQ: 8.0 /10
Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

D.Cermak II

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Economy | Kia Rio or similar
Reviewed: Sun, Feb 9, 2020
About Routes: 10.0 /10
In and out ! Took care of us as usual.
About QEEQ: 8.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Sun, Jan 5, 2020
“Our flight was canceled originally so we had to cancel our first car reservation.”
About Routes: 8.3 /10
They were clear in instructions and pretty friendly staff and shuttle driver
About QEEQ: 8.0 /10

J.SANCHEZ

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Mar 4, 2019
“Excellent”
About Routes: 9.7 /10
The waiting time in the airport could be better.
About QEEQ: 10.0 /10

G.Lund

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Wed, Feb 27, 2019
“Waited for over an hour for shuttle after calling 3 times. Driver and desk clerk gave opposing stori”
About Routes: 4.0 /10
Staff not friendly, can’t tell the difference between white and grey colours. Staff slow to give service. No compilation for waiting for waiting a total of 2 hours for shuttle.

Vacationer

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Economy | Kia Rio or similar
Reviewed: Thu, Feb 21, 2019
About Routes: 9.0 /10
Overall good experience, the hour wait for the shuttle from airport to location was excessive. Also did not know I needed proof of my personal insurance in addition to the credit card auto insurance coverage I was using. Overall a good experience. I did witness the agent refusing people their rental because their arrival was supposed to be at 10am, they were delayed due to flights and they would not rent to them at 1500h. They actually took them back to the airport and refused to budge saying their rental contract had been closed! Fortunately, I was 30 minutes early, but that was also noted that I was early!
About QEEQ: 10.0 /10

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