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Live chat Email us Service Code: 4420764040
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It Served Its Purpose

Reviewed: Mon, Jan 21, 2019
About ACE: 8.3 /10
People were great but the van was beat up and dirty. It served its purpose.
About QEEQ: 10.0 /10
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on ACE in United States

T.Campbell

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Intermediate | Volkswagen Jetta or similar
Reviewed: Mon, Nov 14, 2022
“Good place to rent, no hidden fees”
About ACE: 9.0 /10
I didn't get the car I expected which was fine but the first car they tried to give me , the seats were so filthy, I couldn't possibly rent it. They tried to tell me they were "just stains, not dirt". After waiting another half hour, they finally found us another respectable car

Jules

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Medium SUV | Hyundai Santa Fe Sport or similar
Reviewed: Wed, Sep 25, 2019
“Great”
About ACE: 9.0 /10
The directions to the shuttle provided incorrect bus stop information. Other than that, pretty great experience. It was kind of weird that the 3 people sitting at the counters couldn’t assist me and that we had to do a video check in with a remote CSR, but it was ok. Upon drop off, there were a lot of people waiting for the shuttle with no sort of ETA on when it would be there and so I ended up having to get an Uber.
About QEEQ: 10.0 /10
Everything was easy, pricing was great.

N.Lu

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Large SUV | Ford Expedition or similar
Reviewed: Mon, Aug 5, 2019
“Horrible experience. Did not get the suv that was reserved. The customer service is the nightmare.”
About ACE: 2.0 /10
It was a nightmare. The agent is so rude. Did not rental after all. What a wait of my time. Will not ever book with you guy again. End up have to go somewhere else for the car in the middle of the night.

s.vuletic

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Economy | Chevrolet Spark or similar
Reviewed: Sat, Apr 20, 2019
“Great car but horriable pick up experience.”
About ACE: 8.0 /10
The car itself was great. The customer service was just ok but the wait time to pick up was over an hour. There was a guy who left with a line out the door and was in ni rush when he waa working. A woman came and sped up the line but it was still a ridiculous wait.
About QEEQ: 10.0 /10

R.Crocker

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Full Size | Nissan Altima or similar
Reviewed: Sun, Feb 17, 2019
“Excellent”
About ACE: 10.0 /10
Alex was great. Friendly, knowledgeable and helpful. Tim also was great working with us concerning an accident as was Alex. Well done - will rent again from them
About QEEQ: 10.0 /10

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