Dislike: They should have kept snow scraper in the car as it was snowing heavily & on day 1 of snow I didn't have anything in my car. i had to use my jacket to get snow out.
Like: new car with only 24K miles done. Good service, i was in & out within 20 min. Dislike: They should have kept snow scraper in the car as it was snowing heavily & on day 1 of snow I didn't have anything in my car. i had to use my jacket to get snow out.
The car had a tire issue midway, but found a Hertz store and the staff had a good attitude during the car replacement. However, an unjustified charge of over $100 appeared after returning home, which couldn't be resolved.
The pickup process took too long. The previously selected model was unavailable, and I was persuaded to choose another model, costing me three times more!
The rental store is closed on Sundays, so self-service returns are available, but they charge for an extra day as if returning on Monday. I only rented the car for one day but was charged for two. Additionally, the car I received was in poor condition and not the model I wanted.
“Got an instant confirmation for a vehicle category not available, without any upgrade available”
About Hertz:7.7/10
vehicle category not available, upgrade not available, ended up with a lower category vehicle (from large 7-seat SUV to Dodge Grand Caravan).
About QEEQ:8.0/10
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Excellent
Dislike: They should have kept snow scraper in the car as it was snowing heavily & on day 1 of snow I didn't have anything in my car. i had to use my jacket to get snow out.
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