Dislike: They should have kept snow scraper in the car as it was snowing heavily & on day 1 of snow I didn't have anything in my car. i had to use my jacket to get snow out.
Like: new car with only 24K miles done. Good service, i was in & out within 20 min. Dislike: They should have kept snow scraper in the car as it was snowing heavily & on day 1 of snow I didn't have anything in my car. i had to use my jacket to get snow out.
We were scheduled to pick up the car at 10:30 AM, but Hertz had no cars available that day without prior notice. We waited until 4 PM with no clear explanation from them; they kept avoiding the issue. During drop-off, we were inexplicably charged an extra $100, and we still haven't received a response.
The car was not available at collection, they failed to have any vehicle within the group I booked over 5 months ago.. no upgrade was offered and I ended up with a vehicle I could have booked online and saved over £200.00 before travel
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Excellent
Dislike: They should have kept snow scraper in the car as it was snowing heavily & on day 1 of snow I didn't have anything in my car. i had to use my jacket to get snow out.
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