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Search for Routes Car Rentals in Chicago

Poor customer service.

Reviewed: Tue, Jan 22, 2019
About Routes: 7.7 /10
I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.
Kia Rio image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

Devin Gunther

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Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, Jun 15, 2020
About Routes: 10.0 /10
We switched to another car halfway through, and the vehicle was in excellent condition. Both pickup and return processes were quick without any upselling. A very cost-effective company.
About QEEQ: 10.0 /10

R.Powell Moon

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Oct 29, 2019
“See you in April 2020!”
About Routes: 10.0 /10
The booking was very easy, the location is a bus ride from the airport, the staff was excellent, and the experience was awesome! Thank You!
About QEEQ: 10.0 /10
The price drop platform worked well. Great car for a great price!

H.Soewardiman

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Sep 13, 2019
“Great Deal”
About Routes: 9.7 /10
The counter staff are very friendly and helpful. The transactions went quick and smoothly. Shuttle van bring us to the location which is nice because outside the craziness of the ORD airport.
About QEEQ: 10.0 /10

J.Ryan

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Aug 6, 2019
“Great deal but need more information.”
About Routes: 8.3 /10
Vehicle was fine. However, the information for getting the shuttle bus from the airport to the pick up point was sparse and led to a delay. The information about shuttle service to the drop off was not detailed enough.
About QEEQ: 9.0 /10
Very good.

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Full Size Van | Dodge Grand Caravan or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Mar 19, 2019
“Good Price”
About Routes: 6.7 /10
Stuff was not professional at all. You do not talk about you personal stuff with other workers while taking care of the client. This place is so over stocked with cars (they rent and provide parking for the airport)you can barely get out with your rental. I had to call twice just to make sure I will have the car that I wanted. Price was the only thing that kept me from saying anything.
About QEEQ: 7.0 /10

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