good trip

Overall quite satisfied. The car wasn't great, but the service was excellent.

Lovely people. Easy and efficient. I would hire from them again.

Fine platform. Not all info correct on site eg hire if booster seat only cost $30 not the $65 quoted on site.

Very friendly and helpful staff, they were also mandarin speaking so it made things alot easier.

Pick up and drop off very quick and easy. No logos on van but noticed the drivers uniform. Staff very friendly, car comfortable with lots of space.

Easy to book on line and great price.

Horrible pick up experience. Rude staff. Tried to charge us our excess for insurance up front (claimed miscommunication). 7pm at night and the rude staff member tells us we need to go elsewhere. Another member of staff came to speak with us 10 mins later and finalised the pick up. Car radio didn't work. Wasn't in english so we couldn't use for our whole trip