Not what I ordered - very frustrating

United Kingdom

Reviewed: Sat, Jan 26, 2019

About GREEN MOTION: 8.3 /10

I did not get the car I booked - i asked for a small car and got an SUV which I did not want as too big. I also ordered it full to full and got like for like which I did not like. Also it only had one bar of fuel so I had to find a petrol station before I could go on my journey, and with the delay in the pick up and this it meant I ended up driving on roads I did not know in the dark. Not impressed.

GREEN MOTION

Edinburgh Airport(EDI)

Edinburgh

United Kingdom

Mini | Fiat 500 or similar

1 days rental

Relevant Reviews on GREEN MOTION Green Motion servicing Edinburgh Airport

United Kingdom

1 days rental

Special Van | Ford Transit or similar

GREEN MOTION

Edinburgh Airport(EDI)

Edinburgh

United Kingdom

Reviewed: Tue, Jan 28, 2025

“Not fantastic”

About GREEN MOTION: 5.0 /10

Ordered a transit van but given a Toyota Proace - significantly smaller and almost not fit for the purpose I hired for. Counter agent demanded I fill out a positive review of his service before giving me the van keys… only then to give me keys for a significantly smaller van than I ordered. Not impressed.

About QEEQ: 10.0 /10

Aussie2023

United Kingdom

7-day rental

Economy | Kia Rio or similar

GREEN MOTION

Edinburgh Airport(EDI)

Edinburgh

United Kingdom

Reviewed: Thu, Aug 10, 2023

“Nice car, drove well”

About GREEN MOTION: 8.0 /10

I have never experienced before a Car Rental where car was given to me with half tank rather full tank.

About QEEQ: 8.0 /10

Ali.H

United Kingdom

1 days rental

Mini | Fiat 500 or similar

GREEN MOTION

Edinburgh Airport(EDI)

Edinburgh

United Kingdom

Reviewed: Mon, Sep 23, 2019

“The best experience ever”

About GREEN MOTION: 10.0 /10

By far the best rental company out there . I upgraded my car for a really nice price

About QEEQ: 10.0 /10

Easy and fast booking service.I will definitely use it again.

A.Morris

United Kingdom

1 days rental

Economy | Volkswagen Polo or similar

GREEN MOTION

Edinburgh Airport(EDI)

Edinburgh

United Kingdom

Reviewed: Fri, Aug 9, 2019

About GREEN MOTION: 8.7 /10

The car was fine it was as described. The problem was there was over an hours wait at Green Motion in picking up the car. The staff were apologetic but we have never waited this long to pick up a rental car before. Talking to other customers it seems this not unusual. Sorry , Cant recommend them to anyone else for this reason. They need to get more staff.