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Jeep Wraangler is no Rogue

Reviewed: Fri, Feb 15, 2019
About Routes: 8.7 /10
Routes is off-site and not in the new car rental building at ORD. It was not difficult to get to, but required a second van trip. Person behind the counter seemed anxious to leave and not very friendly, but the process was smooth and efficient. A Jeep Wrangler was substituted for the Rogue. It is very boxy and not fun to drive as it was very windy. When we got the car, no one volunteered to go over the controls and features. However, when asked, one outside worker did a pretty good job of showing them. It is easier to get in and out of Routes than it is the car rental building at ORD.
About QEEQ: 7.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

D.Misch

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Nov 9, 2019
“Unpleasant pickup process.”
About Routes: 8.7 /10
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
About QEEQ: 8.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Sep 17, 2019
“Bad beginning”
About Routes: 5.3 /10
Car interior was not clean, took forever to get car. Used routes before and they are usually good. Don’t know what was going on this time
About QEEQ: 10.0 /10

ChicagoToDoorCo

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Jul 8, 2019
“Good value, trouble finding drop off location”
About Routes: 7.0 /10
Car had been in prior accident and didn't handle perfectly on curves but was fine overall. 2-shuttle process to get to pick up location. Address given for drop off did not match up with Google maps, so I'm glad we weren't in a hurry to make our flight. Customer service was very good. Office and bathroom were dirty. Nevertheless a very good value for the price.
About QEEQ: 8.0 /10

i.gorur

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Economy | Kia Rio or similar
Reviewed: Thu, Jul 4, 2019
About Routes: 10.0 /10
Perfect, Congrulations. Best Rgds,
About QEEQ: 10.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Mar 19, 2019
“Good Price”
About Routes: 6.7 /10
Stuff was not professional at all. You do not talk about you personal stuff with other workers while taking care of the client. This place is so over stocked with cars (they rent and provide parking for the airport)you can barely get out with your rental. I had to call twice just to make sure I will have the car that I wanted. Price was the only thing that kept me from saying anything.
About QEEQ: 7.0 /10

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