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Jeep Wraangler is no Rogue

Reviewed: Fri, Feb 15, 2019
About Routes: 8.7 /10
Routes is off-site and not in the new car rental building at ORD. It was not difficult to get to, but required a second van trip. Person behind the counter seemed anxious to leave and not very friendly, but the process was smooth and efficient. A Jeep Wrangler was substituted for the Rogue. It is very boxy and not fun to drive as it was very windy. When we got the car, no one volunteered to go over the controls and features. However, when asked, one outside worker did a pretty good job of showing them. It is easier to get in and out of Routes than it is the car rental building at ORD.
About QEEQ: 7.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

Kevin C

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Aug 25, 2019
“Far exceeded my expectations.”
About Routes: 9.0 /10
I was very pleasantly surprised with Routes. After reading some of the reviews, I confess having had some concerns but I found the whole process to be a very good and easy one. My checkout clerk did an exceptional job and was overbearing with requirements like I had expected. The check-in process was also very easy. The only challenge is that two rental shuttles are necessary to get there- but I was not in a hurry, so this was not a problem.
About QEEQ: 10.0 /10
Easyrent cars found me a great deal in a market that was very expensive otherwise. It almost seemed like the deal was too good to be true ($200 less than the nearest competitor) yet it was very true with no surprises. Glad to have used them and will do so again in the future.

A.Nonymous

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Aug 21, 2019
“Did not meet my expectations”
About Routes: 7.7 /10
This is the second time I’ve booked at this location and twice they did t have the car I reserved and paid for. The counter representative was no help.

S.R

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Medium SUV | Nissan Rogue or similar
Reviewed: Mon, Aug 5, 2019
About Routes: 9.3 /10
Saw a bunch of negative feedback so was worried but the process was easy and quick. Showed them my ID and insurance card and just waited for my car. I had a 2019 Durango and it was clean and in great condition
About QEEQ: 10.0 /10

D.White

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jul 9, 2019
“The staff was amazing and I would by all means recommend them to others.”
About Routes: 8.7 /10
I accepted the offer of a jeep and didn't realize how rough the suspension was. No fault of the staff, maybe a friendly warning would have been helpful.
About QEEQ: 9.0 /10

D.CRUZ

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Intermediate SUV | Kia Sportage or similar
Reviewed: Wed, Sep 12, 2018
“Good service/Trustworthy”
About Routes: 9.8 /10
Like: The car I ordered was available

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