Jeep Wraangler is no Rogue

R.Corder

United States

Reviewed: Fri, Feb 15, 2019

About Routes: 8.7 /10

Routes is off-site and not in the new car rental building at ORD. It was not difficult to get to, but required a second van trip. Person behind the counter seemed anxious to leave and not very friendly, but the process was smooth and efficient. A Jeep Wrangler was substituted for the Rogue. It is very boxy and not fun to drive as it was very windy. When we got the car, no one volunteered to go over the controls and features. However, when asked, one outside worker did a pretty good job of showing them. It is easier to get in and out of Routes than it is the car rental building at ORD.

About QEEQ: 7.0 /10

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Medium SUV | Nissan Rogue or similar

1 days rental

Relevant Reviews on Routes Chicago Airport

B.ORAHAM

United States

1 days rental

Medium SUV | Nissan Rogue or similar

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Reviewed: Fri, Oct 11, 2019

“Excellent customer service”

About Routes: 10.0 /10

Everything was excellent

About QEEQ: 10.0 /10

Excellent

M.Fuqua

United States

1 days rental

Medium SUV | Nissan Rogue or similar

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Reviewed: Tue, Aug 13, 2019

“We were not happy with the new procedure to get to the "bus" to take u s to new terminal. We called”

About Routes: 8.0 /10

Got wrong information when called for assistance to get to shuttle. Very frustrated with with this experience & altitude of people answering phone. We walked b ack & forth 2 times carrying heavy luggage. O`hare us in transition. We should have been notified prior to day of pick up of changes & given direction.

About QEEQ: 8.0 /10

J.Davis

United States

1 days rental

Economy | Kia Rio or similar

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Reviewed: Mon, Jul 22, 2019

“I'll be back again!”

About Routes: 8.0 /10

The mileage and gas usage of the car was awesome. It was not what I expected but definitely a perk. The person who originally helped me did a good job. The person who helped me upon return was unprofessional and sort of rude.

About QEEQ: 8.0 /10

I didn't have a price drop but this was the most affordable car that I could have found. The location of the lot was easy to find and easy to get to. I appreciate the relationship between Routes and easyrentcars.com. I've already referred two people who have used the site.