Good value, trouble finding drop off location

ChicagoToDoorCo

United States

Reviewed: Mon, Jul 8, 2019

About Routes: 7.0 /10

Car had been in prior accident and didn't handle perfectly on curves but was fine overall. 2-shuttle process to get to pick up location. Address given for drop off did not match up with Google maps, so I'm glad we weren't in a hurry to make our flight. Customer service was very good. Office and bathroom were dirty. Nevertheless a very good value for the price.

About QEEQ: 8.0 /10

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Medium SUV | Nissan Rogue or similar

1 days rental

Relevant Reviews on Routes Chicago Airport

Rebecca Eleanor

United States

1 days rental

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Reviewed: Thu, Dec 19, 2019

About Routes: 2.0 /10

If you don't have a return ticket, they say the order is invalid and won't refund your money or give you a car. They ask you to contact customer service for a refund, which has strict conditions involving other rental companies, and they charge you for the entire week if you're just a little late picking up the car. Everyone should avoid renting from this company in the future! Anyone who hasn't rented from them should be very cautious!

Winni Veblen

United States

1 days rental

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Reviewed: Mon, Jul 30, 2018

About Routes: 2.0 /10

The staff had a lackadaisical attitude, chatting casually, working inefficiently. It took 30 minutes to pick up the car and another 30 minutes to complete the paperwork. Very unprofessional! Even after returning the car, I was charged after 20 days. I will not rent from this company again. I don't know how this platform selects rental companies. Routes is terrible!