Great experience

Deposit was way too high and how do you justify charging someone for using their own insurance. Horrible. NEVER AGAIN!

Terrible experience as it took more than 2 hours to pick up the car. Only one person on the counter and two customers in front of me in the line. My turn came after 90 minutes. They came up with another addition of $46 to add to our own insurance and which was not listed when we had booked the rental. When we did the drop off we had to wait more than 30 mins for the shuttle. It is supposed to be pickup within 15 mins but the person on the first shuttle did not take us even though he was going to airport but not for our Airlines. He told us the next driver will take us for our airline which makes no sense. The second driver also tried to go the same that next driver will take you for United but we had to tell him we couldn’t wait another 15 mins so please drop us.

We turned in our car on 6/2 and we still have a hold for $500.00 on our credit card. Process to check in was ridiculous. They tried to up sell at every opportunity. Very bad experience especially since I already reserved the card & checked the items I wanted.

No, smaller vehicle than I paid!! I want monies refunded for the difference in rental fees. Thank you

did not have my car at rental time gave me a van but a banged up one long wait because I booked outside of green motion web site but was pleased with the experience. took more than 1 hr to get on the road. from arrival at airport. waited 45 minutes for shuttle. then at the rental desk at least 30 minutes. ladies who helped me tried to get through it as quick as they could and were very nice.