Budget, be careful when picking up the vehicle

Terrible car rental experience!!! The car we rented wasn't even registered under the company's name!!! This might explain why the owner strongly recommended purchasing full insurance! In Auckland, the car window was smashed, and all our luggage was stolen. When we returned to the car rental shop, the owner didn't care about how we were doing but instead asked if we had filled up the tank.

Satisfied

Very fast. Picked up the car as soon as I arrived at the store.

Collected from airport ok but I felt rushed during checkin procedure

I use easyrentcars often and think they are very good compare site. Price check has saved me money too. Customer service very helpful and prompt replies

The contact number published on my booking documents did not work and the back up went to someone who was not at work. They gave me another number to ring which was ok. They were not clear on where to meet them at the airport which meant I walked around looking for the correct meeting place.