Fast and easy

Right cars is an awful company. They forced me to purchase liability insurance and then didn't actually let me use it when there was a situation where a lady next to my rental car claimed that the passenger side door hit her car. There was no damage to the passenger side door, at all, but the lady was awful and Right Cars' customer service was the PITS! Finding the drop off location was a nightmare and having someone help was bad, too.

We feel that we were scammed because they lied and forced you to buy their insurance and forced you to buy the Sunpass if you didn’t have $300,000 in property damage they made you purchase their insurance and it does not say anywhere about that until you get to their counter I will never rent from this place again . We would definitely like a refund !!!

Need to be upfront with hidden fee's and required insurance.

Never use them again. Forcing additional fees

Dislike: Even though I had my own insurance I still had to purchase some. It was no clear or evident on the booking pages that you had to actually bring in your declaration page or coverage and after business hours it is not accessible. This should be in bold print with the booking information