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Live chat Email us Service Code: 1317419132
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Search for Europcar Car Rentals in Melbourne

Europcar was terrible!!

Reviewed: Tue, Mar 19, 2019
About Europcar: 5.3 /10
Car was dirty. Car was different to what we booked and we were given a much bigger car so tried to change it but the girl had left the office. No one was there to answer the phone, even the call centre called them and they didn't answer. She was gone for over 30mins while we waited. We had to take the car and it was dirty everywhere even with crumbs in the front. The lady on the call centre wasn't helpful either. We never got compensation or a call from the pick up office despite leaving the complaint with the call centre.
About QEEQ: 8.0 /10
Volkswagen Golf image
Europcar
Melbourne
Australia
Compact | Volkswagen Golf or similar

Relevant Reviews on Europcar Melbourne Southern Cross Station

Krista

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Economy | Kia Rio or similar
Europcar
Melbourne
Australia
Reviewed: Thu, Mar 28, 2019
“Charged twice and now fighting to get my money back!”
About Europcar: 8.3 /10
I was charged twice for the one booking and even with credit card proof, I have to fight to get my money back.

R.Ivison

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Medium SUV | Toyota Land Cruiser Prado or similar
Europcar
Melbourne
Australia
Reviewed: Mon, Jan 14, 2019
“Price discrepancy between you and vendor was significant and unresolved. Overall service terrible”
About Europcar: 4.3 /10
terrible. First car not drivable. Delay cost us half day of vacation and we missed an appointment with friends. Second car not adequate. Third car was a diesel, not desired nor requested. Fourth car was acceptable.

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