From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
From Taiwan(China)
+886 2 2656 3571
Live chat Email us Service Code: 9633571132
logo_img

Charged twice and now fighting to get my money back!

Reviewed: Thu, Mar 28, 2019
About Europcar: 8.3 /10
I was charged twice for the one booking and even with credit card proof, I have to fight to get my money back.
Economy | Kia Rio or similar

Relevant Reviews on Europcar Melbourne Southern Cross Station

View more >
Compact | Volkswagen Golf or similar
Reviewed: Tue, Mar 19, 2019
“Europcar was terrible!!”
About Europcar: 5.3 /10
Car was dirty. Car was different to what we booked and we were given a much bigger car so tried to change it but the girl had left the office. No one was there to answer the phone, even the call centre called them and they didn't answer. She was gone for over 30mins while we waited. We had to take the car and it was dirty everywhere even with crumbs in the front. The lady on the call centre wasn't helpful either. We never got compensation or a call from the pick up office despite leaving the complaint with the call centre.
About QEEQ: 8.0 /10

R.Ivison

View more >
Medium SUV | Toyota Land Cruiser Prado or similar
Reviewed: Mon, Jan 14, 2019
“Price discrepancy between you and vendor was significant and unresolved. Overall service terrible”
About Europcar: 4.3 /10
terrible. First car not drivable. Delay cost us half day of vacation and we missed an appointment with friends. Second car not adequate. Third car was a diesel, not desired nor requested. Fourth car was acceptable.

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users!
Know our privacy policy - you can easily unsubscribe any time!