Bait and switched and not afraid to lie.

They lied and said my credit card wasn't working and that it kept declining when they tried to charge the 2000.00 security deposit. i called my CC company in front of them and they told me that there was no transaction being made. They lied and said it declined because they wanted me to pay for insurance when i had proof of my OWN. i fought with him and he showed care in the world. what a shame.

I’m local and showed my own insurance information but the clerk charged me for insurance. I brought my own Sunpass transponder but the clerk charged me $5 daily for “activation fees”. The shuttle took almost 40 minutes to pick us up from the airport. The rental car office facility is literally a shak at a repair shop.

Never got car, be cause guy at counter lied and said my card got declined. I called my credit card company right in front of him and they said no request was even sent let alone denied. Told him to run it again and he wouldn't. They were mad that I refused all their additional options (charges). They were also rude to me and everyone else that came into their closet of a shop.

I did not have the opportunity to rent the car, because they never a shuttle to pick up at the airport. When I went to the company the were closed.

The staff at the counter was not pleasant and did not listen to me.This is in regards to insurance of the rental car. I am covered by my insurance for rentals in US and Canada. Staff at the desk forced me purchase a policy of $14.00 US per day for 21 days, total of $313.00 US. This is a rip off.The cost of the car was $252.US. All necessary documents was provided. Very bad experience with this company. No more.